enterprise customer success manager at datadog@ Datadog
Ireland
Francesca Genova
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National College of Ireland
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FlashIntel GPTFrancesca Genova is a highly experienced Account Manager and Customer Success Manager with 7 years of experience in international environments. She has worked at Datadog, Airbnb, Facebook, and Lufthansa Group, where she gained expertise in customer satisfaction, sales methodology, opportunity identification, and profit generation. Francesca has also worked as a B2C and B2B Sales consultant and Customer Care professional. She is fluent in Italian and English and has a strong background in customer care. Francesca is known for her reliability, positive attitude, and ability to empower people around her.
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About
7 years experience in international environments as Account Manager and Customer Success Manager at Datadog, Airbnb, Facebook, and Lufthansa Group, out of 15 years working on the Client Service side. Extended background as B2C and B2B Sales consultant and Customer Care. A reliable and positive person that enjoy discovering new opportunities and empower people around her. - Fluent in Italian and English - Email [email protected]
Work Experience
enterprise customer success manager at datadog
Software Development
Francesca Genova's Professional Milestones
- Account Manager (2019-08-01~2020-08-01): Achieving record-breaking sales targets, driving revenue growth and fostering strong relationships with key clients.
- Customer Services Consultant (2015-05-01~2017-04-01): Provided exceptional support to customer inquiries, resulting in increased retention and increased customer satisfaction.
Education
Business Administration And Management,
General
2020-2022Skill
Airlines
Customer Satisfaction
Sales Methodology
Opportunity Identification
Profit Generation
Quality Focused
Customer Service
Teamwork
Team Leadership
Knowledge Of Galileo And Sabre Systems
Microsoft Office
Microsoft Excel
Microsoft Powerpoint
Microsoft Outlook
Microsoft Word
Amadeus Gds
Fares
Airline Reservations
Aviation Security
Airline Management
Online Travel
Travel Agency
Travel Services
Travel Sales
Pnr
Booking Systems
Tour Operators
Certification
Colleagues
Thomas Dyer
Internal Product Owner | Founder
Ben Johnson
Engineer | Prev Founder | Vector Development | Datadog
Callan Lamb
Product Owner | Infrastructure
Dasharath parmar
Business Owner
hollie nash
Business Owner at Datadog
Other Named Francesca Genova
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Francesca Genova's social media include: Linkedin,
Francesca Genova works for Datadog
Francesca Genova's role in Datadog is enterprise customer success manager at datadog
Francesca Genova works in the industry of Software Development
Francesca Genova's colleagues are Thomas Dyer,Ben Johnson,Callan Lamb
Francesca Genova's latest job experience is enterprise customer success manager at datadog at Datadog
Francesca Genova's latest education in National College of Ireland
