Francesco Cosimati
Implementation Specialist@ Bloomberg
Surbiton, England, United Kingdom
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Francesco Cosimati is an experienced Technical Customer Support Professional with over 5 years of experience in help desk environments. He is highly skilled in systems analysis, diagnostics, troubleshooting, and conflict resolution on both MacOS and Windows environments. Francesco has excellent organizational, work planning, and problem-solving skills. He is known for his strong work ethic and ability to work both autonomously and in teams. With excellent presentation, customer relationship, sales, and management skills, Francesco is a valuable asset in any organization.
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Emails and Phone Numbers

@sitel.com
@bloomberg.com
+1 866957****
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About

Experienced Technical Customer Support Professional with over 5 years of experience in help desk environments. Highly adept in systems analysis, diagnostics, troubleshooting and conflict resolution on both macOS and Windows environments. Exhibits excellent organisational, work planning and problem-solving skills. Works well both autonomous and team environments displaying a strong work ethic focusing on the prompt resolution aiming at the best customer satisfaction. I can demonstrate excellent presentation, customer relationship, sales and management skills.

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Work Experience

731 Lexington Ave., New York, NY, 10022, US

Financial Services

23930
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Francesco Cosimati's Professional Milestones

  • Tier 1 Technical Support Professional (2018-09-01~): Provided exceptional technical assistance resolving clients within specified deadlines and ensuring efficient project completion.
  • Bilingual Customer Service Representative (2018-01-01~2018-08-01): Provided exceptional language support and technical assistance to individuals worldwide, resulting in improved customer satisfaction.
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