Francis Bryden

A dynamic and experienced thought-leader within the internal operations space, I have a comprehensive background of helping growing organizations meet, understand and overcome new challenges the marketplace has put in front of them. Both as an internal lead or as an external consultant, I am an unabashed problem solver with a passion for enabling digital transformation and effective user engagement in a wide variety of industries, including media, healthcare and technology. From a technical perspective, I am a big believer in interactive, iterative process design with Salesforce CRM being the backbone of scalable business systems. In that respect, I am a 9x Certified Salesforce Administrator and Consultant with a history of project success in taking companies to that 'next level', whether that means building out revenue operations teams, implementing reporting frameworks, developing change management plans, optimizing tool integrations, training end-users/administrators or any number of other initiatives.My Salesforce certifications include:-SFDC Administrator-SFDC Advanced Administrator-SFDC Platform App Builder-SFDC Sales Cloud Consultant-SFDC Service Cloud Consultant-SFDC Einstein Analytics (now Tableau CRM) and Discovery Consultant-SFDC CPQ Specialist-SFDC Pardot Specialist-Vlocity Platform (now SFDC OmniStudio) ConsultantAlways open to new networking opportunities and/or connecting with other like-minded professionals.