Francis Kenneth Mapalad
First Asia Institute of Technology and Humanities
Tell me more about Francis Kenneth Mapalad?
Francis Mapalad is a highly skilled professional with 12.6 years of experience in call centers, sales, customer service, management, and analysis. Based in the United Arab Emirates, he is seeking a pragmatic approach where he can showcase his talent and enhance his abilities to meet company goals. Francis is committed to growth and excellence, earning a job that provides job satisfaction and self-development. He is driven by continuous learning and is driven by dynamic, visionary, and competitiveness. Francis has worked in various roles, including onboarding and everyday banking specialist at Wio Bank and back office employee at Emirates NBD.
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About
To work in pragmatic way in an organization where I can show my talent and enhance my skills to meet company goals and objective with full integrity and zest. To succeed in an environment of growth and excellence and earn a job which provide me job satisfaction and self development and help me achieve personal as well as organizational goals. To achieve high carrier growth through a continuous learning process and keep myself dynamic, visionary and competitive with the changing scenario of the world.
...See MoreWork Experience
Back Office Employee
Digital Specialist
Banking
Francis Kenneth Mapalad's Professional Milestones
- Call Center Representative (2011-03-01~2015-03-01): Provided exceptional customer service and resolved customer inquiries promptly, ensuring satisfaction and loyalty.
- Back Office Employee (2017-07-01~): Efficiently managed the back office operations, ensuring smooth workflow and minimal downtime.
Education
Nursing Science
2006-2010Skill
Call Centers
Sales
Customer Service
Management
Analysis
Customer Satisfaction
Customer Experience
Team Leadership
Time Management
Retail
Certification
Colleagues
Sowmya Renukeshwara
product owner @ emirates nbd | enterprise application
keshav gupta
Senior Platform Owner | Treasury IT
Balamanikandan B C
Senior Platform Owner - Compliance
Arunraj Velmurugan
product owner - tablet & mobile banking| |design and strategy| |customer onboarding| retail banking| product management|
Soorya Rajagopal. IPBA-IIM, PMI-ACP®, IIBA®, PlanA®.
Agile Product Owner, Business Analytics, Strategic/Transformation Project Management, Finance Systems & Business Intelligence, Data Governance, Business Re-engineering, Big Data, Six Sigma, ESG
Other Named Francis Kenneth Mapalad
Frequently asked questions
We found 3 Francis Kenneth Mapalad's email addresses
Francis Kenneth Mapalad works for Emirates NBD
Francis Kenneth Mapalad's role in Emirates NBD is Back Office Employee
Francis Kenneth Mapalad works in the industry of Banking
Francis Kenneth Mapalad's colleagues are Sowmya Renukeshwara,keshav gupta,Balamanikandan B C
Francis Kenneth Mapalad's latest job experience is Back Office Employee at Emirates NBD
Francis Kenneth Mapalad's latest education in First Asia Institute of Technology and Humanities