Francis Kenneth Mapalad
Back Office Employee@ Emirates NBD
Abu Dhabi Emirate, United Arab Emirates
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Francis Mapalad is a highly skilled professional with 12.6 years of experience in call centers, sales, customer service, management, and analysis. Based in the United Arab Emirates, he is seeking a pragmatic approach where he can showcase his talent and enhance his abilities to meet company goals. Francis is committed to growth and excellence, earning a job that provides job satisfaction and self-development. He is driven by continuous learning and is driven by dynamic, visionary, and competitiveness. Francis has worked in various roles, including onboarding and everyday banking specialist at Wio Bank and back office employee at Emirates NBD.
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Skills & Insights
Colleagues

Emails and Phone Numbers

@wio.io
@emiratesnbd.com
@emiratesbank.com
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About

To work in pragmatic way in an organization where I can show my talent and enhance my skills to meet company goals and objective with full integrity and zest. To succeed in an environment of growth and excellence and earn a job which provide me job satisfaction and self development and help me achieve personal as well as organizational goals. To achieve high carrier growth through a continuous learning process and keep myself dynamic, visionary and competitive with the changing scenario of the world.

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Work Experience

Baniyas Road, Opp Dubai Creek Tower, Deira, Dubai, United Arab Emirates, AE

Banking

15372
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Francis Kenneth Mapalad's Professional Milestones

  • Call Center Representative (2011-03-01~2015-03-01): Provided exceptional customer service and resolved customer inquiries promptly, ensuring satisfaction and loyalty.
  • Back Office Employee (2017-07-01~): Efficiently managed the back office operations, ensuring smooth workflow and minimal downtime.
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Education

First Asia Institute of Technology and Humanities
First Asia Institute of Technology and Humanities

Nursing Science

2006-2010