weekend team lead at hp@ HP
Albuquerque, New Mexico, United States
Francisco Marquez
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Central New Mexico Community College
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FlashIntel GPTFrancisco Marquez is a highly experienced professional with 17.6 years of work experience. He possesses a wide range of skills including technical support, customer service, information analysis, research, and teamwork. Based in Albuquerque, New Mexico, Francisco has worked for reputable companies such as HP and AutoZone. He has a proven track record of providing technical support to HP customers, ranging from end users to IT professionals, and has a strong understanding of complex hardware and software issues. Francisco is known for his ability to resolve issues with HP commercial/business grade units and his ability to monitor and monitor equipment.
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About
•Provide technical support to HP customers, ranging from end users to IT professionals, to resolve issues with HP commercial/business grade units.•Provide resolutions to complex hardware/software issues that users are experiencing with desktops, notebooks, tablets, and monitors.•Remote into equipment to assist in finding a resolution to the customers concern.•Provide customers with options to extend, purchase, or upgrade warranties on their equipment and complete the sale.
Work Experience
weekend team lead at hp
Workstation/solutions Coach
Technical Solutions Representative Iv - Elite Products Support
Technical Solutions Rep Iv - Elite Products Support
IT Services and IT Consulting
Francisco Marquez's Professional Milestones
- Technical Solutions Rep Iv - Elite Products Support (2013-12-01~2016-04-01): Delivered exceptional technical solutions to complex clients, surpassing customer expectations and creating lasting business partnerships.
- Automotive Technician (2008-04-01~2011-05-01): Improved operational efficiency, enhancing customer satisfaction and promoting customer satisfaction.
Education
Associates,
Network And System Administration/administrator
2011-2013Skill
Technical Support
Customer Service
Information Analysis
Research
Teamwork
Leadership
Windows
Windows Server
Microsoft Office
Microsoft Word
Microsoft Excel
Visio
Powerpoint
Cisco Routers
Tcp/ip
Networking
Lan Wan
Management
Project Management
Hp Products
Customer Satisfaction
Troubleshooting
Sales Management
Time Management
Certification
Colleagues
Other Named Francisco Marquez
Frequently asked questions
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Francisco Marquez's social media include: Linkedin,
Francisco Marquez works for HP
Francisco Marquez's role in HP is weekend team lead at hp
Francisco Marquez works in the industry of IT Services and IT Consulting
Francisco Marquez's colleagues are Teodora Piskova,Jadon Borneo,Ashlynn Carrillo
Francisco Marquez's latest job experience is weekend team lead at hp at HP
Francisco Marquez's latest education in Central New Mexico Community College
