Francisco Vega Herrera

Quite simply, I love my chosen career. I thoroughly enjoy working in the F&B sector. I consider myself to be a positive person who thrives on delivering great customer experiences from start to finish. I believe that by ensuring every interaction, from exposure to a website to an initial greeting, from the dining experience to follow up communications, if managed carefully not only can businesses create happy repeat customers but they can also drive additional revenues. I have a proven track record when it comes to managing entire teams and delivering successful training and development initiatives. I have over 24 years experience within the customer services sector, most of which I have been devoted to the restaurant industry. I have worked across both corporate brands and boutique propositions.