analista comercial na hit communications@ HIT TECHNOLOGIES
São Paulo, São Paulo, Brazil
Francismary Barbosa
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FlashIntel GPTFrancismary Barbosa is a highly experienced professional with over 16 years of work experience in customer relations. She has a strong background in Alto padrao, Juridicos, Ties, Procon, Anatel, and Ombudsman. Francismary has worked in various roles, including as a Procon, Anatel, and Ombudsman, where she focused on resolving claims for SAC/Ouvidoria/PROCON/ANATEL/ and implementing process and canadian processes. She has also gained experience in project management, process improvement, participation, and training in operational and managerial roles. Francismary has worked at HIT TECHNOLOGIES in Colombia and VOXLINE
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Qualificações - Profissional com mais de dez anos de experiência na área de relacionamento com cliente - Experiência com cliente de Alto padrão, processo Jurídicos, tais como: Procon, Anatel e Ombudsman - Atuação no estudo de causa raiz de reclamações do SAC/Ouvidoria/PROCON/ ANATEL/, gerando planos de ação nos processos e canais envolvidos. - Intermediação e integração entre as necessidades das áreas de negócios e a viabilização nas áreas executantes, internas ou externas; - Atuação em projetos de melhoria de processos; - Participação e acompanhamento de indicadores de níveis de serviço; - Condução e participação em mapeamento de processos e reuniões operacionais; - Atuação como facilitadora entre áreas; - Criação de Relatórios Executivos e Gerenciais, Formulários, Gráficos informativos - Gestão de processos com parceiros operacionais, internos e externos;
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analista comercial na hit communications
assistente comercial analista de pós vendas
Telecommunications
Francismary Barbosa's Professional Milestones
- analista comercial na hit communications: Implementing strategic marketing initiatives to drive brand awareness and increase customer engagement.
- assistente comercial analista de pós vendas (2012-04-01~): Provided accurate and timely ticket delivery to customers, optimizing sales strategies and enhancing customer satisfaction.
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Colleagues
Jorge Armando Hernandez
director it | conectividad | seguridad | infraestructura | monitoreo | sd-wan| sase
Ana Rosa Caldeira
Supervisor Of Customer Service
Ing. Mauricio A. Bel Sierra
gerente nacional de ventas colombia en hit technologies
Juan Guillermo Sánchez
Commercial Director
Guiovanni Serna
Commercial Director
Other Named Francismary Barbosa
Frequently asked questions
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Francismary Barbosa's social media include: Linkedin,
Francismary Barbosa works for HIT TECHNOLOGIES
Francismary Barbosa's role in HIT TECHNOLOGIES is analista comercial na hit communications
Francismary Barbosa works in the industry of Telecommunications
Francismary Barbosa's colleagues are Jorge Armando Hernandez,Ana Rosa Caldeira,Ing. Mauricio A. Bel Sierra
Francismary Barbosa's latest job experience is analista comercial na hit communications at HIT TECHNOLOGIES
