global customer center of expertise program from sap *********** program management@ SAP
Milan, Lombardy, Italy
Franco Zanzottera
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FlashIntel GPTFranco Zanzottera is a highly experienced professional with 9.7 years of work experience in SAP, ERP, management, business process, and business analysis. Based in Milan, Italy, he specializes in IT and Customer Center of Expertise (COE) and has a strong background in primary and advanced customer COE setup and primary certification. Franco has also worked at SAP in Germany as a SAP Advanced CCOE Support Engineer. He has expertise in IT Capabilities Assessments & Reviews, Operations Planning Workshop, and Advanced Customer COE Coaching. Franco's specialties include IT competency assessments, quality management, and logistics.
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Specialties: IT / Customer Center of Expertise (COE) - Primary and Advanced: - Customer COE Setup and Primary Certification - IT Capabilities Assessments & Reviews (Service Owner): Advanced IT Self-Assessment, Operations Planning Workshop (OPW), Extended Operations Planning Workshop (Extended OPW) - Advanced Customer COE Coaching - Quality Management Workshop / Advanced COE Training - Advanced Customer COE Audit and Certification Logistics, Retail, Sales & Distribution, and Information Technology
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global customer center of expertise program from sap *********** program management
Sap Advanced Ccoe Support Engineer  Sap Advanced Customer Coe Program Emea
Software Development
Franco Zanzottera's Professional Milestones
- global customer center of expertise program from sap *********** program management (2014-01-01~): Implemented advanced client support methodologies, streamlining processes and ensuring technical excellence in the EMEA branch.
- Sap Advanced Ccoe Support Engineer  Sap Advanced Customer Coe Program Emea (2014-01-01~): Implementing SAP Enterprise CCE support technologies to enhance customer satisfaction and streamline operations in the EMEA region.
Education
Skill
Sap
Erp
Management
Business Process
Business Analysis
Sap Erp
Integration
New Business Development
Enterprise Software
Information Technology
Logistics
Retail
Sap R/3
Business Intelligence
Sap Bw
Sap Primary And Advanced Ccoe Certification
Business Objects
Project Planning
Change Management
Sap Netweaver
Requirements Analysis
Business Planning
Supply Chain
Sales
Supply Chain Management
Sap Implementation
Partner Management
Budgets
Sap Bi
Teamwork
Sd
Forecasting
Software Project Management
Sales Management
Idoc
Data Warehousing
Sap Solutions
Account Management
Business Process Improvement
Business Development
Team Leadership
Data Migration
Process Improvement
It Management
Product Development
Program Management
Manufacturing
Enterprise Resource Planning
Certification
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Other Named Franco Zanzottera
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Franco Zanzottera's role in SAP is global customer center of expertise program from sap *********** program management
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