Frank Cervantes
Tell me more about Frank Cervantes?
Frank Cervantes is a highly experienced Senior Technical Support Analyst with 23.2 years of work experience. He possesses a wide range of skills including Microsoft Office, customer service, technical support, and troubleshooting. Currently, he works at Accurate Background in Los Angeles, California. Prior to this, he worked at DRG Intelligent Computer Concepts, Inc. as a Technical Support. Frank is known for his strong time management and team leadership abilities.
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About
Senior Technical Support Analyst at Accurate Background
Work Experience
director technical operations at accurate background
Technical System Analyst
Human Resources Services
Frank Cervantes's Professional Milestones
- Technical Support (2000-08-01~2012-08-01): Provided exceptional technical assistance, surpassing customer expectations and ensuring seamless operations.
- Technical System Analyst (2012-08-01~2015-03-01): Implemented robust technical systems, optimizing operational efficiency and enabling seamless operations.
Skill
Microsoft Office
Customer Service
Technical Support
Outlook
Salesforce.com
Microsoft Excel
Time Management
Troubleshooting
Visio
Microsoft Word
Help Desk Support
Team Leadership
Microsoft Outlook
Networking
Shavlik
Symantec Endpoint Protection
Pgp
Mac Os
Distributed File Systems
Windows 7
Windows Server
Trend Micro Anti Virus
Spiceworks
Logmein
Office 365
Shoretel
Active Directory
Knowbe4
Vmware Vsphere
Dhcp
Smtp
Group Policy
Certification
Colleagues
Dave Dickerson
Founder | Chairman
Tanya McClinton
Product Owner
Jeff Mazur
product owner at accurate background
Saylee J
product owner | ai & blockchain enthusiast 🌐 | bridging tech & user demands 🚀 | empowering innovation and success 💼
Jeff Mazur
product owner at accurate background
Other Named Frank Cervantes
Frequently asked questions
We found 2 Frank Cervantes's email addresses
We found 1 Frank Cervantes's phone numbers
Frank Cervantes's social media include: Linkedin,
Frank Cervantes works for Accurate Background
Frank Cervantes's role in Accurate Background is director technical operations at accurate background
Frank Cervantes works in the industry of Human Resources Services
Frank Cervantes's colleagues are Dave Dickerson,Tanya McClinton,Jeff Mazur
Frank Cervantes's latest job experience is director technical operations at accurate background at Accurate Background