Frank Holland
Herzing University
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Frank Holland is an expert Communication Specialist with over 15 years of banking experience. He has worked at SunTrust Banks, Inc. and Bank of America, specializing in administrative assistance, customer service, and data entry. Frank has also worked for the Internal Revenue Service in clerical capacity. He has experience in inbound/outbout sales, ticket sales, telemarketing, and market research. Frank is skilled in data entry, supervision, training, and Microsoft Office. He is based in the United States.
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About
I'm an expert Communication Specialist with more than 15 years of banking experience between two banks (SunTrust Banks, Inc. And Bank of America) specializing in the areas of Administrative Assistant, Customer Service (call-center), data entry, supervision, training, scheduling, light accounting, research and office general (including but not limited to typing, faxing, mail sorting, check replacement, etc.Prior to banking, I worked two years for the Internal Revenue Service in a clerical capacity that included timekeeping. Before the IRS, I worked in inbound/outbout sales, ticket sales, telemarketing, and market research through a variety of temp agencies.In addition, I served four years in the United States Navy as a Radioman/Morse Code Operator and was honorably discharged.
...See MoreWork Experience
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Customer Service Representative
Hospitals and Health Care
Frank Holland's Professional Milestones
- Customer Service Representative (2014-03-01~): Delivered exceptional customer experiences, resulting in increased sales and customer satisfaction.
- Assistant Manager (1996-03-01~2006-07-01): Streamlined operations and increase efficiency, driving cost savings and improving overall performance.
Education
Business Administration,
Management,
Business Administration And Management,
Associates,
General
1987-1989Skill
Data Entry
Customer Service
Training
Microsoft Office
Administrative Assistants
Call Centers
Sales
Outlook
Banking
Invoicing
Research
Management
Accounting
Analysis
Microsoft Word
Microsoft Excel
Drawing
Art
Entertainment
Running
Dance
Singing
Access
Fax
Filing
Software Documentation
Visio
Market Research
Process Scheduler
System Administration
Lotus Notes
Certification
Colleagues
David Ruzicka
Regional Vice President Business Development
Mark Ridge
Vice President
Lee Brooks
Vice President Product Management
Mike Foytik
Chief Analytics Officer
Tammy Austin
Senior Vice President Of Engagement
Other Named Frank Holland
Frequently asked questions
We found 3 Frank Holland's email addresses
We found 2 Frank Holland's phone numbers
Frank Holland's social media include: Linkedin,
Frank Holland works for SPH Analytics, a Press Ganey Solution
Frank Holland's role in SPH Analytics, a Press Ganey Solution is --
Frank Holland works in the industry of Hospitals and Health Care
Frank Holland's colleagues are David Ruzicka,Mark Ridge,Lee Brooks
Frank Holland's latest job experience is -- at SPH Analytics, a Press Ganey Solution
Frank Holland's latest education in Herzing University