customer care specialist at key bank@ Fiserv Lending Solutions
Hamburg, New York, United States
Frank Horucy
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St. Bonaventure University
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FlashIntel GPTFrank Horucy is a highly motivated business leader with over 20 years of experience in business positions. He has a strong background in data analytics, metric creation, and process improvements. Frank is known for his creative problem-solving skills and ability to multitask in a dynamic work environment. He has worked in various roles, including customer care specialist at KeyBank and leasing consultant at Fiserv Lending Solutions. Frank is highly motivated, results-driven, and has excellent communication and presentation skills.
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About
Highly motivated business leader with proven success customer service and analytics. Over 20 years experience in business positions with increasing levels of responsibility. Key strengths include data analytics, metric creation, dashboards, process improvements as well as extensive customer service experience. Considered to be a creative problem-solver who enjoys multi-tasking in a dynamic work environment. Equally effective as a team member, or individual contributor. Specialties: - Global Pricing Analysis - Merger & Acquisition Tracking and Review - Strategic Forecasting and Trend Analysis - Business Reviews - Tool Design and Implementation - Technical Trainer - Sales Force Structure and Design - Pricing Agreements - Creative Problem Solving - Account Structure and Design - Communication and Presentation Skills - B2B Catalogs and Pricing Alignment - Sales Analytics - Pricing Initiatives - EDW/ Cognos - CRM/ Siebel - Microsoft Office Excel, Access, PowerPoint
...See MoreWork Experience
customer care specialist at key bank
Leasing Consultant
IT Services and IT Consulting
Frank Horucy's Professional Milestones
- customer care specialist at key bank (2015-10-01~2016-07-01): Maintained customer satisfaction through effective communication and problem-solving skills.
- Custom Media Representative (2002-06-01~2003-06-01): Provided extensive knowledge and guidance to clients to communicate their objectives and increase brand visibility.
Education
Marketing,
International Business
1994-1997Skill
Biotechnology
B2b
Pricing
Data Analysis
Customer Service
Analytics
Sales
Sales Operations
Lifesciences
Process Improvement
Market Research
Product Development
Product Management
Customer Satisfaction
Account Reconciliation
Microsoft Excel
Microsoft Office
Market Analysis
Cognos
Siebel
Erp
Sap
Mergers And Acquisitions
Access
Creative Problem Solving
Life Sciences
Problem Solving
Business Process Improvement
Certification
Colleagues
Angel Hernandez
ceo at cyber technology
Brook Randolph
Vice President Contact Center Technology
Brittney Hall
Owner | Founder
Rangana Patra
Certified Scrum master /Product Owner/Project manager/strategic business manager , Senior Business analyst /Associate Manager-Business consulting /AWS financial management
Andrea Nettles
vp technology - organizational operations at fiserv
Other Named Frank Horucy
Frequently asked questions
We found 6 Frank Horucy's email addresses
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Frank Horucy works for Fiserv Lending Solutions
Frank Horucy's role in Fiserv Lending Solutions is customer care specialist at key bank
Frank Horucy works in the industry of IT Services and IT Consulting
Frank Horucy's colleagues are Angel Hernandez,Brook Randolph,Brittney Hall
Frank Horucy's latest job experience is customer care specialist at key bank at Fiserv Lending Solutions
Frank Horucy's latest education in St. Bonaventure University
