Frank Hott
San Diego State University
Tell me more about Frank Hott?
Frank Hott is a highly experienced professional with 16.8 years of work experience in call centers, customer experience, troubleshooting, and customer retention. He is currently working as a Manager at Cox & Company in Georgia. With a strong background in telecommunications and technical support, Frank has a proven track record in ensuring customer satisfaction and telephony. He has also worked as a Resolution Specialist at Cox Enterprises, focusing on telecommunications and information products. Frank's expertise and extensive work history make him a valuable asset in the industry.
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Emails and Phone Numbers
About
Manager at Cox & Company at Cox Communications
Work Experience
Resolution Specialist
Telecommunications
Frank Hott's Professional Milestones
- Manager, Customer Satisfaction (2007-01-01~): Improving customer satisfaction through continuous implementation of products and fostering strong relationships with clients.
- Resolution Specialist: Provided effective response times to clients, securing their business success and ensuring compliance.
Education
Business Administration,
Management,
Business Administration And Management,
Bachelors,
Bachelor Of Business Administration,
Master Of Business Administration,
Masters,
General
1980-1984Skill
Call Centers
Customer Experience
Troubleshooting
Customer Retention
Vendor Management
Telecommunications
Technical Support
Customer Satisfaction
Telephony
Strategic Planning
Certification
Colleagues
Stephanie Wright, PMP, CSPO
Project Manager | ITSM Change Management Professional | IT Auditor | IT Product Owner
Katherine Nelson
Product Owner | Talent Lifecycle Technology
Michael Cox
Owner
Dr. Sharita Speed, DBA, MBA, PPM
Lead Product Owner | Business Consultant | Author | Motivational Speaker
Sumeetha Gandreddi
lead product owner at cox enterprises
Other Named Frank Hott
Frequently asked questions
We found 2 Frank Hott's email addresses
We found 2 Frank Hott's phone numbers
Frank Hott's social media include: Linkedin,
Frank Hott works for Cox Enterprises
Frank Hott's role in Cox Enterprises is Resolution Specialist
Frank Hott works in the industry of Telecommunications
Frank Hott's colleagues are Stephanie Wright, PMP, CSPO,Katherine Nelson,Michael Cox
Frank Hott's latest job experience is Resolution Specialist at Cox Enterprises
Frank Hott's latest education in San Diego State University