Frank Medina
Chicago, Illinois, United States
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Frank Medina is an experienced Customer Service Manager with 17.9 years of work experience. He is skilled in customer service, communication, and employee recognition. Frank has a proven record of creating positive work environments for both departments and companies. He is known for his strong decision-making and client relationship building abilities. Frank is also experienced in customer service management, complaint handling, and training. He has worked in various roles, including Call Center Manager and Customer Service Manager, and has experience in sales and customer service management.
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Research Details
Skills & Insights
Colleagues

Emails and Phone Numbers

@directenergy.com
@touchtunes.com
@d211.org
@gmail.com
+1 212991****
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About

Excels at motivational and team building skills. Experienced Customer Service Manager with a focus on teamwork, communication, and employee recognition. Proven record of creating positive work environments for both the department and company. Works great under pressure. Strong decision maker and client relationship builder. Excellent multi-tasker with time management and conflict resolution skills. AREAS OF EXPERTISE Customer Service Management| Complaint Handling & Resolution Training Team Building| Tech Support| Coaching/Staff Development

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Work Experience

US

Education Administration Programs

693
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Frank Medina's Professional Milestones

  • Manager Consumer Services (2017-12-01~): Implemented effective marketing strategies to enhance customer acquisition and loyalty.
  • Call Center Manager (2022-01-01~2022-11-01): Streamlined call center operations, optimizing efficiency and enhancing customer satisfaction.
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Education

Robert Morris University - Illinois
Robert Morris University - Illinois

Management

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