Frank Muñoz
front and back of the house manager | credit manager | assistant hotel manager | luxury hotels@ Barcelo Hotel Group
Barcelona, Catalonia, Spain
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Frank Munoz is a highly experienced professional with 26.8 years of work experience in the tourism industry. He is currently the Front of the House Manager and Chief Concierge Assistant Hotel Manager. With a strong background in credit management and quality management, Frank has successfully managed various hotels and restaurants, including Barcelo Hotel Group and Don Juan Hotels. He is known for his exceptional customer care and satisfaction, as well as his ability to train new staff members. Frank's expertise in hotel management and his ability to manage rooms division make him a valuable asset in the industry.
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Emails and Phone Numbers

@yahoo.es
+34 932553****
+34 956151****
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About

Front of the House Manager Chief Concierge Assistant Hotel Manager Credit Manager Quality Management Guest Experience Management Guest Ambassador Management Quality Standards Customer care Resolutions of complaints Manager on Duty Training new staff Staff pick in rooms division #luxuryhotels #highqualitystandards #custormercare #hotelassistantmanager #frontofthehousemanager #roomsdivision

Work Experience

c/ Jose Rover Motta,27, Palma, Islas Baleares, 07006, ES

Hospitality

6429
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Frank Muñoz's Professional Milestones

  • Conserje (1997-01-01~2004-01-01): Transforming business operations through strategic planning and implementation of innovative marketing campaigns.
  • Front of the House Manager | Credit Manager (2005-12-01~): Secured major credit agreements to safeguard the property and minimize risk while maintaining high quality standards.
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Education

Centres Innovació i Formació Ocupacional - CIFO
Centres Innovació i Formació Ocupacional - CIFO

260 Horas,

Digital Marketing,

Certificado,

Logística,

Organización Del Transporte Y La Distribución

2019-2020
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