Frederick Leduc
Consultant@ Desjardins
Shefford, Quebec, Canada
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Frederick Leduc is a specialist in Information Technology with over 15 years of experience. He has worked as a consultant since 8 years, specializing in IT Governance Strategic Advisor, IT Service Management Expert, IT Business Analyst, and IT Asset Management. His specialties include banking, pulp and paper, and food industries. Frederick has extensive knowledge of ITIL, ITAM, BABOK, APQC, and Lean Six Sigma frameworks. He has held various positions at Desjardins in Canada, including Servicenow ITsm Program Api Business Analyst and ITSM Api Delivery Specialist.
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Emails and Phone Numbers

@vmd.desjardins.com
@desjardins.com
@videotron.ca
+1 604684****
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About

Specialist in Information Technology having more than 15 years of experience, I now devote my career to assist the management as a consultant since 8 years in the following areas:- IT Governance Strategic Advisor- IT Service Management Expert (ITSM/CMDB)- IT Business Analyst / Functional Analyst- IT Asset ManagementThe banking, pulp and paper and food industries are my specialties.Specific knowledge of ITIL, ITAM, BABOK, APQC and Lean Six Sigma frameworks.

Work Experience

100, rue des Commandeurs, Lévis, Québec, G6V 7N5, CA

Banking

40865
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Frederick Leduc's Professional Milestones

  • IT Analyste Support (2006-10-01~2007-10-01): Provided efficient technical assistance, resolving complex issues and ensuring seamless customer experience.
  • Consultant (2015-09-01~2015-12-01): Delivered exceptional marketing solutions, maximizing brand visibility and streamlining processes for effective business development.
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Education

Université de Montréal
Université de Montréal

Computer Science

2002-2005