Frederick Leduc
Université de Montréal
Tell me more about Frederick Leduc?
Frederick Leduc is a specialist in Information Technology with over 15 years of experience. He has worked as a consultant since 8 years, specializing in IT Governance Strategic Advisor, IT Service Management Expert, IT Business Analyst, and IT Asset Management. His specialties include banking, pulp and paper, and food industries. Frederick has extensive knowledge of ITIL, ITAM, BABOK, APQC, and Lean Six Sigma frameworks. He has held various positions at Desjardins in Canada, including Servicenow ITsm Program Api Business Analyst and ITSM Api Delivery Specialist.
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About
Specialist in Information Technology having more than 15 years of experience, I now devote my career to assist the management as a consultant since 8 years in the following areas:- IT Governance Strategic Advisor- IT Service Management Expert (ITSM/CMDB)- IT Business Analyst / Functional Analyst- IT Asset ManagementThe banking, pulp and paper and food industries are my specialties.Specific knowledge of ITIL, ITAM, BABOK, APQC and Lean Six Sigma frameworks.
Work Experience
ServiceNow IT ServiceNow API Business Analyst
ServiceNow IT
IT Service Management API Engineer | Consultant
Business Analyst | Solution Architect | Consultant
IT Service Management Expert | Consultant
CMS Specialist Architect | Business And Functional Analyst | Consultant ITIL
Consultant
IT Service Design Governance And Configuration Management Consultant
Business Analyst | Solution Architect
Banking
Frederick Leduc's Professional Milestones
- IT Analyste Support (2006-10-01~2007-10-01): Provided efficient technical assistance, resolving complex issues and ensuring seamless customer experience.
- Consultant (2015-09-01~2015-12-01): Delivered exceptional marketing solutions, maximizing brand visibility and streamlining processes for effective business development.
Education
Computer Science
2002-2005Certification
Colleagues
Other Named Frederick Leduc
Frequently asked questions
We found 3 Frederick Leduc's email addresses
We found 1 Frederick Leduc's phone numbers
Frederick Leduc works for Desjardins
Frederick Leduc's role in Desjardins is Consultant
Frederick Leduc works in the industry of Banking
Frederick Leduc's colleagues are Khue-Tu Nguyen,My-Linh Ly,Ronald Dennis
Frederick Leduc's latest job experience is Consultant at Desjardins
Frederick Leduc's latest education in Université de Montréal