training director at sutherland global services@ Sutherland
Pampanga, Central Luzon, Philippines
Fritzie Berioso
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Bicol University
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FlashIntel GPTFritzie Berioso is a highly experienced BPO with 15 years of expertise in Leadership and Operational Training. She has a strong background in Process Improvement, Process Development, and Interdepartmental process audit and review. Fritzie is skilled in designing and implementing training programs to enhance productivity and skills of employees. She is a certified facilitator and certifier for Leadership Training, Language and Foundational training, and program-focused customized materials. Fritzie is known for her inclusive leadership style and her ability to identify training needs and address business objectives. She is known for her diversity and cultural differences.
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About
15 years of experience in the BPO with extensive experience on both Leadership and Operational Training. Proficient in Process Improvement, Process Development and a strong background on interdepartmental process audit and review. Spearheads designing, developing, and implementation of training programs to enhance the productivity and skills of employees. Strong collaboration with various departments within the organization to understand and address training needs through development of customized training programs that align with business objectives.A certified facilitator and certifier for Leadership Training, Language and Foundational training, and program-focused customized materials highly utilized in the offshore/ outsource organizations. Robust skill on People Development, Team Building and Training Needs Analysis.Known to be an inclusive leader with high respect for diversity and cultural differences.
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training director at sutherland global services
IT Services and IT Consulting
Fritzie Berioso's Professional Milestones
- Trainer (2010-05-01~2015-05-01): Obtaining essential training materials to enhance skills and knowledge in various sectors.
- Training Manager (2015-06-01~): Developed and implemented comprehensive training programs to enhance employee skills and drive organizational effectiveness.
Education
Nursing,
Bachelors,
Bachelor Of Science
2004-2008Skill
Coaching
Bpo
Call Center
Employee Engagement
Training Needs Analysis
Soft Skills
Employee Relations
Customer Service
Training
Customer Satisfaction
Leadership Development
Onboarding
Team Management
Talent Management
Collections
Performance Management
Presentations
Time Management
Call Centers
Training Delivery
Business Process Outsourcing
Certification
Colleagues
Kenneth Campbell Jr
counselor site lead at alief family ymca camp counselor owner get a plate fried seafood delivery owner a&k vending owner
Dan Pueblo
owner wholesale retail printing service business
Sari Khairunnisa
Customer Success Specialist and Small Businesses Owner
Michele O.
Owner Operator at Ontime Logistics
ivo milushev
owner of mishoka 07
Other Named Fritzie Berioso
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Fritzie Berioso works for Sutherland
Fritzie Berioso's role in Sutherland is training director at sutherland global services
Fritzie Berioso works in the industry of IT Services and IT Consulting
Fritzie Berioso's colleagues are Kenneth Campbell Jr,Dan Pueblo,Sari Khairunnisa
Fritzie Berioso's latest job experience is training director at sutherland global services at Sutherland
Fritzie Berioso's latest education in Bicol University
