Gabriel Chilas

Insightful, results-driven and highly accomplished Operations Manager, Food & Beverage and Business Transformational Specialist, I have experience in developing and implementing business and marketing transformational programs to deliver best practice business efficiencies and continuous improvements in a highly competitive sector through challenging trading times. As a strategic thinker, I am committed to driving high performance with a focus on enhancing and improving personal and organisational performance, productivity, efficiency, and quality of service. Professional, entrepreneurial, and innovative, I offer a blend of sharp intellect, strong analytical and troubleshooting skills and thrive on building strong, sustainable business relationships with internal and external teams and stakeholders. Recognised for my authentic, inspiring, engaging, and strategic leadership, I am able to build top-performing teams and inspire a culture of accountability and ownership to propel people and organisations forward.  Customer-centric focus – focused on positive customer service experiences.  Outstanding communication and interpersonal skills - builds trust and rapport easily.  Exceptional stakeholder management - leverages people at all levels to create buy-in and ownership towards solutions.  Business Transformation – ability to work with business stakeholders to develop future operating models that meet strategic objectives for high performance.  ‘End to end’ project management - ability to set up appropriate methodologies that manage risk and performance to ensure effective project delivery.  Sound financial management – complies with all corporate accounting procedures.  Dynamic leadership qualities - able to build top performing teams and culture through mentoring, training, coaching and empowerment.  Exceptional business acumen and commercial awareness - applies analytical, strategic and proactive thinking to offer innovative, integrated solutions.  Operational excellence - maintaining efficiencies, compliance and professional standards.