Gabriela Castro Ruvalcaba

* Six years experience in Customer Service, Purchasing, Planning and Logistics. * Strong team building skills, good communication and interpersonal skills. * Maintains fluent lines of communication with all the departments involved in the supply chain to ensure timely feedback on order status * Ability to work well under pressure and meet deadlines. * Multitask, analytical and detail oriented. * Advanced computer skills: Windows, Word, Excel, Outlook, Power Point, SAP (Systems Application and Programs), Lotus and Internet. * Postgraduate certificate in "Company Wide Quality and Productivity Management". * APICS Execution and Control of Operations. * APICS Detailed Scheduling and Planning. * APICS of Supply Chain Management. * Strong skills and knowledge to ensure quality and productivity in organizations. * Resolves customer complaints quickly.