Gabriele Pelle
Tell me more about Gabriele Pelle?
Gabriele Pelle is a highly experienced professional with 16.6 years of work experience. She possesses a wide range of skills including SLA, knowledge management, and customer relationship management. Based in Ireland, Gabriele has worked in various roles such as Reporting SME lead and Service Delivery Specialist. She has also held positions at Zurich Insurance Plc and Hewlett Packard Enterprise. With a strong background in business analysis and team leadership, Gabriele is a valuable asset in the field of reporting and analysis.
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About
Reporting SME lead (matenity cover) Reporting SME Service delivery Specialist Quality and Technical lead Service delivery specialist SD coach SD 2nd level agent SD 1st level agent ISP support agent
Work Experience
Cloud Subject Matter Expert
Reporting Sme Lead
Reporting Analyst
Gabriele Pelle's Professional Milestones
- Cloud Subject Matter Expert (2016-01-01~): Covered complex technical issues, facilitating effective collaboration and ensuring technical accuracy.
- Reporting Sme Lead (2014-11-01~2015-07-01): Maintained accurate and comprehensive reporting to support a proactive and timely resolution of company's issues.
Skill
Sla
Knowledge Management
Long Term Customer Relationships
Process Management
Quality Management
Team Management
Business Analysis
Business Intelligence
Vba
Access
Dbms
Pl/sql
Qlikview
Qlikview Development
Team Leadership
Multi Cultural Team Leadership
Etl
Servicenow
It Service Management
Itil V3 Foundations Certified
Reporting
Reporting And Analysis
Performance Reporting
Ad Hoc Reporting
Presentation Skills
Performance Management
Performance Appraisal
Personnel Management
Performance Reviews
Outsourcing
Service Delivery
Vendor Management
Call Centers
Customer Relationship Management
Service Level Agreements
Certification
Colleagues
Michael Kernan
Vice President
Henna Chaudhary
Executive Assistant to Chief Executive Officer
Susan Whelan
Chief Claims Officer | Head of Regulatory, Government, and Industry Affairs
Omar
Interim Chief Information Officer
José Coutinho
Chief Underwriting Officer
Other Named Gabriele Pelle
Frequently asked questions
We found 1 Gabriele Pelle's email addresses
Gabriele Pelle's social media include: Linkedin,
Gabriele Pelle works for Zurich Insurance Plc
Gabriele Pelle's role in Zurich Insurance Plc is Cloud Subject Matter Expert
Gabriele Pelle's colleagues are Michael Kernan,Henna Chaudhary,Susan Whelan
Gabriele Pelle's latest job experience is Cloud Subject Matter Expert at Zurich Insurance Plc