Quality Support Officer@ NCG
Newcastle Upon Tyne, Newcastle Upon Tyne, United Kingdom
Gail Summerbell
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FlashIntel GPTGail Summerbell is an experienced Continuous Improvement Manager and Training Manager with 18.2 years of work experience. Based in the United Kingdom, Gail has a diverse skill set including inbound marketing, coaching, performance management, customer service, recruiting, and team management. Gail has worked in various roles at companies such as NCG, Serco, The Listening Company, Essentia Natural Memory Foam(r), and GE. With a strong background in training delivery and customer satisfaction, Gail is a qualified NVQ Assessor.
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Emails and Phone Numbers
About
Continuous Improvement Manager | Training Manager | Qualified NVQ Assessor
Work Experience
Quality Support Officer
Education Administration Programs
Gail Summerbell's Professional Milestones
- Quality Support Officer (2018-09-01~): Supporting customer satisfaction by providing seamless service and resolving issues promptly.
- Lead Advisor (2009-08-01~2011-02-01): Driving revenue growth through strategic guidance and effective team management.
Skill
Inbound Marketing
Coaching
Performance Management
Customer Service
Recruiting
Team Management
Call Center
Customer Satisfaction
Training Delivery
Team Leadership
Bpo
Training
Contact Centers
Teamwork
Human Resources
Call Centers
Crm
Management
Customer Experience
Change Management
New Business Development
Business Development
Certification
Colleagues
David Balme
Chief Operations And Compliance Officer | Secretary To The Board
nikki burnett
Salon Owner | Lecturer | Curriculum Manager
Claire Kilmartin
Executive Assistant To Chief Executive Officer
mark breadner
cio at ncg
Liz Bromley
chief executive officer at ncg
Other Named Gail Summerbell
Frequently asked questions
We found 3 Gail Summerbell's email addresses
We found 1 Gail Summerbell's phone numbers
Gail Summerbell works for NCG
Gail Summerbell's role in NCG is Quality Support Officer
Gail Summerbell works in the industry of Education Administration Programs
Gail Summerbell's colleagues are David Balme,nikki burnett,Claire Kilmartin
Gail Summerbell's latest job experience is Quality Support Officer at NCG
