Customer Service Team Manager@ A.P. Moller - Maersk
Bombay, Maharashtra, India
Ganesh Shastri
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FlashIntel GPTGanesh Shastri is a highly experienced professional with 19.7 years of work experience. He has a strong skill set in call centers, cross functional team leadership, customer engagement, customer experience, and customer insight. Based in India, Ganesh currently works in Manufacturing Oil & Coolants and Brand them all over India. He is responsible for ensuring the chemicals standards and quality are met with the best ISO standards and tested with the best radiators. Ganesh also handles complaints and concerns to improve overall services for customers. He is dedicated to promoting the best quality with Auto products and promoting their chain with help from Ganesh.
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About
We currently in Manufacturing Oil & Coolants and Brand them all over India. We are currently tied up with Mahindra and Tata and supply Oil to their dealers and distributors who are located in different parts of India We ensure that the chemicals standards and quality is matched up with the best ISO standards and tested with the one of the best of radiators. We also handling Complaints and Concerns to improve the overall services provided to the customers. We are also trying to cover most of the branded Automakers and Suppliers who can achieve the best of quality with the Auto products and endorse their chain with help of us.
...See MoreWork Experience
Customer Service Team Manager
Truck Transportation
Ganesh Shastri's Professional Milestones
- Assistant Manager Operations (2004-01-01~2011-01-01): Overseeing operational excellence, streamlining operations for maximum efficiency and cost savings.
- Customer Service Team Manager (2019-10-01~): Streamlined customer service processes, increasing response time and customer satisfaction.
Skill
Call Centers
Cross Functional Team Leadership
Customer Engagement
Customer Experience
Customer Insight
Customer Retention
Customer Satisfaction
Customer Service
Management
Team Leadership
Team Management
Teamwork
Telecommunications
Service Delivery
Business Analysis
Bss
Crm
Transition Management
Project Delivery
Requirements Gathering
Business Development
Employee Engagement
Project Management
Product Management
Business Intelligence
Program Management
Vendor Management
Analysis
Leadership
Mis
Performance Management
Sales
Negotiation
Strategy
Bpo
New Business Development
People Management
Microsoft Office
Business Process
Training
Human Resources
Business Strategy
Outsourcing
Recruiting
Process Improvement
Operations Management
Marketing Strategy
Marketing
Project Planning
Sales Management
Certification
Colleagues
Minglei Cheng
platform product owner for subscription & notification
Çiğdem Başkaya
functional product owner at a p moller - maersk
Zahid kabir Khan chowdhury
Owner freight forwarding at A.P. Moller - Maersk
Sanjay B.
Platform Product Owner
Katharina K.
Head of Transformation Projects and owner of Maersk Book Club at A.P. Moller - Maersk
Other Named Ganesh Shastri
Frequently asked questions
We found 3 Ganesh Shastri's email addresses
Ganesh Shastri works for A.P. Moller - Maersk
Ganesh Shastri's role in A.P. Moller - Maersk is Customer Service Team Manager
Ganesh Shastri works in the industry of Truck Transportation
Ganesh Shastri's colleagues are Minglei Cheng,Çiğdem Başkaya,Zahid kabir Khan chowdhury
Ganesh Shastri's latest job experience is Customer Service Team Manager at A.P. Moller - Maersk
