Gary Gray
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Gary Gray is a highly experienced professional with 21.5 years of work experience in various roles. He has expertise in service improvement, service desk, process improvement, budgeting, benchmarking, incident management, and more. Currently, he serves as the Head of Tower Service Management WSDS UK&I at Atos IT Services UK Limited. Prior to this, he held positions at Atos in France and Siemens in Germany, where he served as a Strategic Delivery Manager and Service Desk Operations Manager. Gary is known for his strong leadership skills and ability to drive operational excellence.
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About
Head of Tower Service Management WSDS UK&I at Atos IT Services UK Limited. Location: Durham .... Gary Gray, Business Analyst at Royal Bank of Scotland.
Work Experience
Delivery Centre Service Partner
global delivery centre service partner at atos
IT Services and IT Consulting
Gary Gray's Professional Milestones
- Strategic Delivery Manager (2008-04-01~2009-11-01): Successfully implemented a strategic execution plan to optimize operational efficiency and drive significant cost savings.
- Service Control Team Leader (2002-05-01~2004-06-01): Implementing comprehensive service control measures to optimize operations and enhance customer satisfaction.
Skill
Service Improvement
Service Desk
Process Improvement
Budgeting
Benchmarking
Incident Management
People Management
Managed Services
Operations Management
Team Leadership
Program Management
Performance Management
Service Delivery
Itil
Sla
Problem Solving
Risk Management
It Operations
It Management
It Strategy
Knowledge Management
Transition Management
Management
Outsourcing
Governance
Vendor Management
Project Delivery
It Service Management
It Outsourcing
Change Management
Offshoring
Stakeholder Management
Service Management
Budgets
Problem Management
Infrastructure
Business Process Improvement
Business Continuity
Prince2
Six Sigma
Pmo
Business Transformation
Strategy
Project Portfolio Management
Itil Certified
Business Process
Resource Management
Solution Architecture
Pre Sales
Certification
Colleagues
Other Named Gary Gray
Frequently asked questions
We found 3 Gary Gray's email addresses
Gary Gray's social media include: Linkedin,
Gary Gray works for Atos
Gary Gray's role in Atos is global delivery centre service partner at atos
Gary Gray works in the industry of IT Services and IT Consulting
Gary Gray's colleagues are Klaasjan van der Kuur,Andras Horvath,Mehmet Uzunca
Gary Gray's latest job experience is global delivery centre service partner at atos at Atos