Gary Nicholson

Gary is a conscientious and professional IT team leader benefitting from a wealth of varied experience across a number of companies from UK-based private hospitals to international corporates. He has worked in teams providing development and support for systems as varied as running payroll to checking-in and boarding passengers onto aircraft. Gary understands the service delivery environment, demonstrates clear leadership and the ability to influence stakeholders and/or colleagues across the organisation. He enjoys new challenges and welcomes the opportunity to develop new skills while building good working relationships with customers and colleagues alike. Key Skills include: • 25+ years’ experience of the Cyborg/SumTotal Solution Series Application • Excellent written and verbal communications skills • Years of experience working with ITIL processes and standards • A good team player who favours a leadership-by-example approach • A fast learner with good all-round technical understanding • Hands-on experience of multiple platforms including IBM mainframe, Windows, and Unix • Have worked in both Delivery and Support environments, establishing good customer relationships as well as building contacts across teams • Unix & Linux Scripting • CVS Version Control System • Control-M Scheduling System • Microsoft Office, Sharepoint and Outlook, including VBA • Working knowledge of XML, SQL, JMS, AutoIT and javascript • Working knowledge of AGILE methodologies