gary wahlberg

OBJECTIVE To obtain employment as a Service Manager with the KenGarff Group. Offering expertise in liaison services and the ability to maintain and expand on the company’s customer base. HIGHLIGHTS OF QUALIFICATIONS • Over 18 years of experience as a service advisor • Demonstrated ability to indentify customers’ needs and satisfying them • First-hand knowledge of the deciphering vehicle issues by questioning customers • Proven ability to maintain a positive interface with mechanics, technicians and foremen • Highly skilled in providing tier one advisory services SERVICE ACCOMPLISHMENTS • Gold level Certification through Hyundai training. • Trained three groups of new hires for working as service advisors by focusing on product knowledge and customer orientation exercises *CLC Champion for the past year. Keeping a team focused on the KenGarff vision of D.R.I.V.E. And the new treating people R.I.G.H.T Vision for 2020. *Gained respect and trust from fellow employees and technicians always a team player