Gary Whitbread
英国萨里大学
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Gary Whitbread is a highly experienced professional with 22.6 years of work experience in various roles. He specializes in document management, technical support, IT service management, and active directory. Based in Reading, United Kingdom, Gary is known for his ability to bridge the gap between technical and non-technical teams. He takes pride in delivering exceptional customer support and ensuring that clients understand their needs. With a strong focus on software installation, server implantation, and technical training, Gary has forged client relationships that have been forged. His expertise includes various software and hardware solutions, as well as custom software design and development.
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About
I bridge the gap between the technical and the non-technical. During entire pre-sales and post-sales I take what the customer needs in English and take it the technical team in a language they understand. Currently this role is being performed in the molding of a support team that does more than just follow a script and take notes, it is bringing the personal touch to our support of multi-national clients. By taking the mindset of "never promise more than you can deliver, always deliver more than expected" I have forged client relationships that endure. Skills summary; Software installation, Server implantation,Technical training, Project implementation, Office workflow mapping, Custom software design and development, Ongoing customer support, In house sales support Specialties: Laserfiche, DocSTAR, Microsoft SQL Server, PostgresSQL, Microsoft Windows and Active Directory,VMware, VB.net, Remote hosted backup (client and server configuration) for backup and disaster recovery, Symantec Endpoint, Active directory, Multiple Firewall solutions, Custom script implementation
...See MoreWork Experience
Information Technology Infrastructure Manager
Truck Transportation
Gary Whitbread's Professional Milestones
- Support Manager (2013-04-01~2016-08-01): Implementing effective quality control measures to ensure adherence to performance standards and customer satisfaction.
- Infrastructure Specialist (2018-02-01~2018-05-01): Implementing standardized processes to optimize operational efficiency and reduce operational costs.
Education
Mathematics And Computer Science
1993-1997Skill
Document Management
Technical Support
It Service Management
Active Directory
Software Installation
Firewalls
Cloud Computing
Microsoft Sql Server
Windows
Document Imaging
Software Development
Enterprise Content Management
Professional Services
Windows Server
Vmware
Saas
Customer Service
Visual Basic
Iis
Windows Server 2003
Document Capture
Document Scanning
Workflow Solutions
Online Backup
Scanners
Laserfiche
Docstar
Sales
System Deployment
Business Analysis
Troubleshooting
Infrastructure
Dynamic Host Configuration Protocol
Domain Name System
Network Administration
Information Technology
Enterprise Software
Apache
Computer Hardware
Team Management
Windows Programming
Esxi
Remote Troubleshooting
It Infrastructure Management
Support Management
Servers
Data Center
Sql
Management
Disaster Recovery
Varonis
Solarwinds
Microsoft Exchange
Storage
Vmware Esx
Powershell
Certification
Colleagues
Other Named Gary Whitbread
Frequently asked questions
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Gary Whitbread works for Wincanton
Gary Whitbread's role in Wincanton is Information Technology Infrastructure Manager
Gary Whitbread works in the industry of Truck Transportation
Gary Whitbread's colleagues are Charis Holder,Marco Squash,Howard Kerr
Gary Whitbread's latest job experience is Information Technology Infrastructure Manager at Wincanton
Gary Whitbread's latest education in 英国萨里大学