Gary Whitbread
Information Technology Infrastructure Manager@ Wincanton
Reading, Reading, United Kingdom
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Gary Whitbread is a highly experienced professional with 22.6 years of work experience in various roles. He specializes in document management, technical support, IT service management, and active directory. Based in Reading, United Kingdom, Gary is known for his ability to bridge the gap between technical and non-technical teams. He takes pride in delivering exceptional customer support and ensuring that clients understand their needs. With a strong focus on software installation, server implantation, and technical training, Gary has forged client relationships that have been forged. His expertise includes various software and hardware solutions, as well as custom software design and development.
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Skills & Insights
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Emails and Phone Numbers

@foundation-it.com
@wincanton.co.uk
@thamesvalley.police.uk
@brightsidegroup.co.uk
@brightsideinsurance.co.uk
@gmail.com
@brightsideinsurance.co.uk
+44 124971****
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About

I bridge the gap between the technical and the non-technical. During entire pre-sales and post-sales I take what the customer needs in English and take it the technical team in a language they understand. Currently this role is being performed in the molding of a support team that does more than just follow a script and take notes, it is bringing the personal touch to our support of multi-national clients. By taking the mindset of "never promise more than you can deliver, always deliver more than expected" I have forged client relationships that endure. Skills summary; Software installation, Server implantation,Technical training, Project implementation, Office workflow mapping, Custom software design and development, Ongoing customer support, In house sales support Specialties: Laserfiche, DocSTAR, Microsoft SQL Server, PostgresSQL, Microsoft Windows and Active Directory,VMware, VB.net, Remote hosted backup (client and server configuration) for backup and disaster recovery, Symantec Endpoint, Active directory, Multiple Firewall solutions, Custom script implementation

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Work Experience

Methuen Park, Chippenham, Wiltshire, SN14 0WT, GB

Truck Transportation

6577
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Gary Whitbread's Professional Milestones

  • Support Manager (2013-04-01~2016-08-01): Implementing effective quality control measures to ensure adherence to performance standards and customer satisfaction.
  • Infrastructure Specialist (2018-02-01~2018-05-01): Implementing standardized processes to optimize operational efficiency and reduce operational costs.
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Education

英国萨里大学
英国萨里大学

Mathematics And Computer Science

1993-1997