Gaurav Bhardwaj
deputy manager - control tower at ecom express | ex flipkart | ex delhivery |@ Ecom Express Limited
Gurgaon, Haryana, India
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Gaurav Bhardwaj is a highly experienced professional with 12.5 years of work experience in telecommunications, sales, team leadership, customer retention, and retail. He has worked with Delhivery Pvt. Ltd as a Sr. Manager - Operations since Dec'14, managing operations in seven cities in India. Gaurav also has experience as a Team Lead - Customer Support at Tradus.com and as a Floor Supervisor at Reliance web stores limited. He has a strong background in customer support and has worked with various companies in the telecommunications industry.
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Emails and Phone Numbers

@delhivery.com
@ecomexpress.in
+91 124671****
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About

* Working with Delhivery Pvt. Ltd as Sr. Manager – Operations since Dec’14 to till date. Managing operation in seven cities of UP West- Agra, Aligarh, Mathura, Hathras, Bareilly, Moradabad & Rampur. * Joined Delivery Pvt. Ltd as Asst. Manager - Customer Support in Sep’14 in Gurgaon. * 1 Year and 8 months Experience in Tradus.com as Team Lead – Customer Support since Jan 2013 to Sep 2014 in Gurgaon (Haryana). * 1 Year and 7 Months experience in Reliance web stores limited as Floor Supervisor since May 2011 to Dec 2012 in Gurgaon (Haryana).

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Work Experience

Gurugram, Haryana, 122002, IN

Truck Transportation

11013
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Gaurav Bhardwaj's Professional Milestones

  • Senior Manager - Operations (2014-09-01~): Streamlined operational processes to enhance efficiency and optimize resource utilization.
  • Team Lead - Customer Support With Tradus.com (2013-01-01~2014-09-01): Streamlined customer support processes, driving customer satisfaction and enhancing operational efficiency.
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Education

Lucknow University, Lucknow
Lucknow University, Lucknow2009-2011