Sudeep Nandy
Chatrapati Sahuji Maharaj Kanpur University, Kanpur
Tell me more about Sudeep Nandy?
Sudeep Nandy is a highly experienced professional with 14.8 years of work experience in various roles. He has a strong background in management, team management, and call centers. Sudeep is skilled in process improvement, performance management, and business development. He has worked in companies like UnitedHealth Group, MattsenKumar LLC, and FIS, where he has demonstrated his expertise in operations, quality insights, and customer satisfaction management. Sudeep is based in India and has a proven track record of delivering results and ensuring customer satisfaction.
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About
Operations, Quality Insights, Business Development, Process Development, SLA Managements, Soft skill trainer, Customer/client relationship management, Customer satisfaction management, Quality Management, Performance Management, Talent management, Customer Complaints Management, Healthcare
Work Experience
manager - operations and client services at mattsenkumar llc|ex-optum|ex-fis
Team Leader Operations
Team Leader
Outsourcing and Offshoring Consulting
Sudeep Nandy's Professional Milestones
- Customer Care Executive (2011-09-01~2012-09-01): Enhanced customer satisfaction through personalized service strategies and strategies.
- Customer Care Executive (2009-02-01~2011-08-01): Providing exceptional customer support, resulting in increased customer satisfaction and loyalty.
Education
Communication,
Electronics,
Bachelors,
Bachelor Of Technology
2005-2010Skill
Management
Team Management
Call Centers
Process Improvement
Bpo
Performance Management
Business Development
Operations Management
Quality Auditing
Quality Management
Web Chat
Knowledge Process Outsourcing
Coaching And Mentoring
Business Process Improvement
Certification
Colleagues
Aarati Kumar
co founder and coo at mattsenkumar
Mike Mattsen
Chief Executive Officer | President
Aparna Ziradkar
Vice President Of Products
Gaurav Rai
Senior Vice President - Innovation & Strategy
Chandramoli Bhardwaj
All India Youth Association (District President, Jaipur, Karni Vihar Mandal Social Media Department Co-Convenor BJP)
Other Named Sudeep Nandy
Frequently asked questions
We found 10 Sudeep Nandy's email addresses
We found 1 Sudeep Nandy's phone numbers
Sudeep Nandy's social media include: Linkedin,
Sudeep Nandy works for MattsenKumar LLC
Sudeep Nandy's role in MattsenKumar LLC is manager - operations and client services at mattsenkumar llc|ex-optum|ex-fis
Sudeep Nandy works in the industry of Outsourcing and Offshoring Consulting
Sudeep Nandy's colleagues are Aarati Kumar,Mike Mattsen,Aparna Ziradkar
Sudeep Nandy's latest job experience is manager - operations and client services at mattsenkumar llc|ex-optum|ex-fis at MattsenKumar LLC
Sudeep Nandy's latest education in Chatrapati Sahuji Maharaj Kanpur University, Kanpur