Assistant Business Excellence Manager@ Jumeirah Group / Jumeirah Hotels & Resorts
United Arab Emirates
Geeta Thapa
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Manipur University
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FlashIntel GPTGeeta Thapa is a highly ambitious and performance-driven professional with 9 years of experience in the field. She specializes in EfQM excellence model, business process improvement, quality assurance, customer satisfaction, and ISO 9001. Based in the United Arab Emirates, Geeta is certified in various quality management programs such as QMS Lead Auditor ISO 9001 and EFQM European Foundation for Quality Management. She has extensive knowledge of customer satisfaction survey and mystery shopping. Geeta is skilled in auditing, evaluating processes, planning, and recommending corrective and preventive actions.
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About
Highly ambitious and performance-driven professional with an unparalleled work ethic. Certified in Quality Management programs such as QMS Lead Auditor ISO 9001, EFQM European Foundation for Quality Management. Certified Assessor for Dubai Quality Award, DQA. Extensive knowledge of Customer Satisfaction Survey & Mystery Shopping. Auditing, evaluating processes, planning and recommending Corrective and Preventive Actions.
Work Experience
Assistant Business Excellence Manager
Business Excellence Specialist
Geeta Thapa's Professional Milestones
- Business Excellence Specialist (2014-10-01~2016-03-01): Increasing revenue and implementing sustainable growth initiatives in the customer service department.
- Assistant Business Excellence Manager (2016-03-01~): Implemented comprehensive sales strategies to drive high revenue growth and enhance customer base.
Education
Bachelors,
Bachelor Of Arts
2003-2006Skill
Efqm Excellence Model
Business Process Improvement
Quality Assurance
Customer Satisfaction
Iso 9001
Mystery Shopping
Training Delivery
Quality Management
Budgeting
Certification
Colleagues
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Frequently asked questions
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Geeta Thapa works for Jumeirah Group / Jumeirah Hotels & Resorts
Geeta Thapa's role in Jumeirah Group / Jumeirah Hotels & Resorts is Assistant Business Excellence Manager
Geeta Thapa's colleagues are Spencer H Wadama,Jasem Batran,Hadi Antaki
Geeta Thapa's latest job experience is Assistant Business Excellence Manager at Jumeirah Group / Jumeirah Hotels & Resorts
Geeta Thapa's latest education in Manipur University
