customer relationship excellence enablement partner at bank of new zealand@ Bank of New Zealand
Auckland, Auckland, New Zealand
Gemma Williams
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Tell me more about Gemma Williams?
FlashIntel GPTGemma Williams is a Banking Advisor in Auckland with 7.5 years of experience. She has a diverse skill set including curriculum design, curriculum development, public speaking, research, and Microsoft Office. Gemma has worked at Bank of New Zealand in various roles, including Digital Capability Lead, Customer Relationship Excellence Enablement Partner, and Customer Service Consultant. She is known for her expertise in credit decisioning and her ability to identify and solve pain points. Gemma is open-minded and eager to explore new ideas to solve these issues.
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About
Banking Advisor in Auckland. Sales experience. Facilitation and teaching experience. Agile Banking. Project development and an agent of change within BNZ. With detailed knowledge around the credit decisioning process from banker to credit to the customer with support processes such as Policy, Process and Systems updates/changes - the teams, staff and sub-processes involved. Able to work iteratively to identify pain point and be open-minded to explore new ideas to solve those pain points
Work Experience
customer relationship excellence enablement partner at bank of new zealand
Digital Capability Lead
Banking Advisor
Customer Service Consultant
Member Of The Bnz Future Risk Hub
Banking
Gemma Williams's Professional Milestones
- Banking Advisor (2016-10-01~): Helped clients achieve their financial goals through strategic guidance and guidance.
- Customer Service Consultant (2016-04-01~2016-10-01): Provided exceptional solutions, enhancing customer satisfaction and loyalty.
Education
Primary Teaching
1262304000-1356998400Skill
Curriculum Design
Curriculum Development
Public Speaking
Research
Microsoft Office
Classroom
Educational Leadership
Lesson Planning
Tutoring
Staff Development
Cambridge Curriculum
Certification
Colleagues
Other Named Gemma Williams
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Gemma Williams works for Bank of New Zealand
Gemma Williams's role in Bank of New Zealand is customer relationship excellence enablement partner at bank of new zealand
Gemma Williams works in the industry of Banking
Gemma Williams's colleagues are Justin Anania,Geoffrey Topeto,Yen Santos
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