Executive Account Manager@ DCM Services
Minneapolis, Minnesota, United States
Gena Howard
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FlashIntel GPTGena Howard is a highly experienced sales agent and team manager with over 23 years of work experience. She has a strong background in credit, accounts receivable, financial analysis, and call centers. Gena is known for her customer-focused approach and ability to build strong relationships. She has a Bachelor's degree in Business Administration/Marketing and a minor in Art History. Gena is dedicated to communication, innovation, and customer satisfaction. She has worked for reputable companies such as DCM Services and Northland Group, gaining valuable experience in sales and collections management.
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About
Friendly and persistent, customer focused sales agent, team and product manager with experience and success at all stages of the business relationship. Skilled in business development, marketing, lead generation, needs-based selling, brand management, KPI analytics, financial reporting and forecasting, consultative sales, collections, lifetime customer loyalty, Microsoft Office and CRM. Strong customer success oriented professional with a Bachelor's degree and academic honors achievement in Business Administration / Marketing with a Minor in Art History. Dedicated to communication, innovation and customer satisfaction. "People will forget what you said, people will forget what you did, but people will never forget how you made them feel." -Maya Angelou
...See MoreWork Experience
Executive Account Manager
Account Manager
Financial Services
Gena Howard's Professional Milestones
- Insurance Agent And Gena L Castle Agency (2004-07-01~2005-06-01): Successfully negotiated high-value Insurance contracts, exceeding client expectations and driving business growth.
- Executive Account Manager (2019-02-01~): Successfully managed and exceeded revenue targets, exceeding performance targets and driving revenue growth.
Education
Design
Skill
Credit
Accounts Receivable
Financial Analysis
Call Centers
Team Building
Customer Service
Process Improvement
Management
Analysis
Leadership
Account Reconciliation
Risk Management
Microsoft Word
Outlook
Sales
Forecasting
Financial Services
Business Process Improvement
Accounting
Strategic Financial Planning
Credit Analysis
Microsoft Excel
Account Management
Customer Relationship Management
Microsoft Outlook
Coaching
Sales And Marketing
Real Estate
Mortgage Lending
Quality Assurance
Public Relations
Contact Centers
Microsoft Office
Microsoft Powerpoint
Windows
Team Leadership
Lead Generation
Teamwork
Marketing
Sales Management
Business Development
Records Management
Salesforce.com
Presentations
Certification
Colleagues
Scott Weddle
chief operating officer at dcm services
Scott Lane
strategic cfo driving organic growth and m&a at mid-market companies | mba cpa inactive
Dereck Eastman
chief technology officer at dcm services
Mike Rosenthal
ceo at dcm services
Tracey Bannochie
retired chief operating officer at dcm services llc
Other Named Gena Howard
Frequently asked questions
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Gena Howard's social media include: Linkedin,
Gena Howard works for DCM Services
Gena Howard's role in DCM Services is Executive Account Manager
Gena Howard works in the industry of Financial Services
Gena Howard's colleagues are Scott Weddle,Scott Lane,Dereck Eastman
Gena Howard's latest job experience is Executive Account Manager at DCM Services
Gena Howard's latest education in The Art Institutes
