Senior Process Executive@ Asurion
Calabarzon, Philippines
Genevie Lorzano
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Philippine Women's University
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Tell me more about Genevie Lorzano?
FlashIntel GPTGenevie Lorzano is a highly experienced professional with 17.2 years of work experience in technical support, call centers, and customer experience. She has a strong background in customer service and workforce management, with expertise in troubleshooting and customer service. Genevie has worked for reputable companies such as Asurion, Infosys BPM, and Firstsource, where she excelled in roles such as Customer Service Representative and Senior Process Executive. She is currently based in Chattanooga, Tennessee, and has a proven track record of delivering exceptional customer satisfaction.
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Emails and Phone Numbers
Work Experience
Senior Process Executive
IT Services and IT Consulting
Genevie Lorzano's Professional Milestones
- Technical Support Specialist (2006-08-01~2008-01-01): Providing exceptional technical assistance to customers, resolving their issues promptly and minimizing downtime.
- Senior Process Executive (2018-03-01~): Provided exceptional customer service, ensuring exceptional service, and fostering strong customer loyalty.
Education
Skill
Technical Support
Call Centers
Bpo
Customer Experience
Customer Satisfaction
Customer Service
Workforce Management
Contact Centers
Service Delivery
Troubleshooting
Certification
Colleagues
Brandon Bellamy
Change Owner II
Daniel Foster
Project Manager | Change Owner
Roger Sherman, BBQ Pitmaster, CSM, PMI-ACP,
bbq pitmaster and owner of the district pit bbq catering company
Sharon Dodge
christian - daughter - wife - mom - grandmom - veteran - small business owner - and all around lover of life
James Caggiano
director marketing analytics - product owner experience and engagement
Other Named Genevie Lorzano
Frequently asked questions
We found 2 Genevie Lorzano's email addresses
We found 1 Genevie Lorzano's phone numbers
Genevie Lorzano's social media include: Linkedin,
Genevie Lorzano works for Asurion
Genevie Lorzano's role in Asurion is Senior Process Executive
Genevie Lorzano works in the industry of IT Services and IT Consulting
Genevie Lorzano's colleagues are Brandon Bellamy,Daniel Foster,Roger Sherman, BBQ Pitmaster, CSM, PMI-ACP,
Genevie Lorzano's latest job experience is Senior Process Executive at Asurion
Genevie Lorzano's latest education in Philippine Women's University
