Senior IT Support Specialist@ Robert Reiser Inc
Medfield, Massachusetts, United States
Geno Rodriguez
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Isenberg School of Management, UMass Amherst
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FlashIntel GPTGeno Rodriguez is a Senior Desktop Analyst with 28.7 years of experience in Desktop Support and Customer Service. He has a strong background in Systems Administration and Messaging Administration, with expertise in Windows and Active Directory. Geno has a proven track record of driving top-line sales and functioning in a high-performance team environment. He is skilled in providing senior level Desktop support in fast-paced environments and has experience in troubleshooting and working with Active Directory and Exchange. Geno is also knowledgeable in Mobile device account management and device deployment. He is customer service-driven and highly motivated, with excellent communication skills.
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About
Senior Desktop Analyst with a strong foundation in Desktop Support and Customer Service. Experienced with Systems Administration in a Windows environment as well as Messaging Administration.Previous experience in Management, Marketing and Sales with a proven track record of driving top line sales and functioning in a high-performance team environment.Specialties: *Experienced in providing senior level Desktop support in a fast-paced environment.*Strong background in troubleshooting in a Windows environment.*Working knowledge of Active Directory and Exchange.*Specialization in Mobile device account management and device deployment.*Well versed in both PC and Mac support*Comfortable with performing remote support using various tools.*Customer service driven and highly motivated*Great communication skills
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Senior IT Support Specialist
Geno Rodriguez's Professional Milestones
- Trade Support Analyst (2012-10-01~2013-05-01): Helped clients navigate the trade support process, maximizing efficiency and productivity.
- Tier 1 Analyst (2006-09-01~2007-08-01): Analyzing data to provide data-driven insights, driving informed decision-making and enhancing overall operational efficiency.
Education
Operations Management
1998-2003Skill
Active Directory
Technical Support
Troubleshooting
Windows Server
Management
Microsoft Exchange
Servers
Lotus Notes
E Commerce
Networking
Customer Service
Leadership
Outlook
Social Networking
Windows 7
Blackberry Enterprise Server
Hardware
System Administration
Os X
Mobile Devices
Blackberry
Google Docs
Printers
Social Media
Mac Os X
Computer Maintenance
Ip Phones
System Configuration
Iphone
Lotus Domino
Wordpress
Blogging
Gmail
Remote Desktop
Ipad
Information Technology
Software Installation
Windows Server 2008
Computer Hardware Troubleshooting
Hardware/software Installation
Hp Printers
Printer Support
Shoretel
Remote Support
Desktop Support
Website Administration
Certification
Colleagues
Other Named Geno Rodriguez
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Geno Rodriguez works for Robert Reiser Inc
Geno Rodriguez's role in Robert Reiser Inc is Senior IT Support Specialist
Geno Rodriguez's colleagues are Greg Skrzypiec,Greg Buchalski,Curtis Cundith
Geno Rodriguez's latest job experience is Senior IT Support Specialist at Robert Reiser Inc
Geno Rodriguez's latest education in Isenberg School of Management, UMass Amherst
