George Tzoumakis

Superb management, underwriting, quality analyst, processing and customer service experience in the banking/mortgage industry for 26 years. Consistently a top producer/performer with emphasis on high quality, assisting department & internal partners meet/exceed goals,while maintaining the customer experience to high standards. Yearly performance ratings of meets and exceeds goals. A leader within the group, peers look to for guidance and mentoring. A recipient of numerous Quality, Production, and Service Awards. Proactive, confident decision maker, ambitious and energetic individual, with ability to think outside the box without jeopardizing the overall risk of the loan. Ability to work and adjust to a flexible, constantly changing environment and learn new concepts quickly and thoroughly. Very professional, excellent work ethics, high degree of attention to detail, team player, always giving 100%, and very responsible. Advance knowledge and understanding of bank procedures and policies, with ability to use them in complex problem solving situations. Able to provide direction and gain buy-in from groups of individuals to drive them to exceeding expectations. Considered a go to person by my peers and staff. I maintain a comprehensive knowledge of Residential Mortgage Credit and Collateral Underwriting. Strong mathematical, analytical, decision making, time management and organization skills. Excellent verbal and written communications skills, and superior customer service skills. Ability to communicate well in difficult situations. Holder of FHA/DE Chums ID.