Georgina Kalatzi
Customer Experience Specialist@ AB VASSILOPOULOS
Greece
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Georgina Kalatzi is a highly resourceful and flexible individual with 14.5 years of work experience. She is known for her analytical thinking, customer satisfaction orientation, and reliability in timelines. Based in Greece, Georgina has a strong background in customer service departments and is a quick learner with a focus on detail. She is an active listener who effectively blends standard procedures with market trends and produces articles, editorials, and manuals. Georgina is a focused and organized team player who consistently exceeds expectations.
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Emails and Phone Numbers

@ab.gr
@eurolife.gr
@eurolife.gr
+30 210930****
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About

A highly resourceful, flexible, innovative, and enthusiastic individual who possesses a wealth of experience in customer service departments. A quick learner, focused on detail, who can absorb new ideas and brings together experience in servicing, coordinating projects and events, planning, training and organizing people. An active listener that effectively combines standard procedures with market trends and produces articles, editorials and manuals. A focused person that is always willing to go beyond the minimum expectations to make sure predefined goals have been achieved. By staying on top of deadlines, new situations are approached with enthusiasm and ample time is gained to fix issues that may arise last-minute during projects. A well organized team player, with a proven ability to work proactively in a complex and busy office environment.

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Work Experience

81 Spaton Avenue, Gerakas - Attiki, 153 44, GR

Retail

1181
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Georgina Kalatzi's Professional Milestones

  • Insurance Group Life Claims Handler (2014-08-01~2017-12-01): Efficiently managed and resolved complex life claims, ensuring optimal client satisfaction and retention.
  • Customer Retention Officer (2013-03-01~2013-06-01): Developed and implemented comprehensive training programs to enhance customer retention and loyalty.
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