Gerald Cabatbat
it account manager | it technical support analyst | costumer service analyst | guiding businesses to grow and scale | passionate about ai & innovative technology |@ HCLTech
Singapore
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Gerald Cabatbat is an experienced and self-driven IT manager with 16.2 years of work experience. He has a strong background in monitoring project performance and ensuring the success of projects. Gerald leads a team responsible for the operation and orchestration of large IT service desks and tech support across APAC. He is skilled at working with relevant tower heads to provide the same level of results. Gerald is known for his positive attitude, ability to establish positive relationships with other members of the organization, and strong communication skills. He is results-oriented and has a proven track record of working collaboratively with team members to achieve goals.
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Emails and Phone Numbers

@hcltech.com
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About

Experienced and self-driven IT manager with an impressive background in monitoring project performance to ensure the success of a project. Lead a team responsible for the operation and orchestration of a large IT service desk and tech support across APAC. Expert at working with relevant tower heads to provide the same level of results the business requires. Accustomed to handling IT support, managing IT projects, and supervising various IT-related departments and vendors. Possessing a positive attitude and the ability to establish positive relationships with other members of the organization. Problem solver and fast learner with strong communication skills. I am always motivated to upgrade and expand my skill set through mentoring and challenging projects. Results-oriented with a proven track record of working collaboratively with team members to achieve goals.

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Work Experience

Noida, Uttar Pradesh, 201301, IN

IT Services and IT Consulting

259043
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Gerald Cabatbat's Professional Milestones

  • Cluster Lead (2020-03-01~): Driving organizational growth through strategic planning and execution.
  • Associate Consultant (2020-03-01~2023-03-01): Providing exceptional support, guiding clients towards successful business growth and exceeding their expectations.
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Education

Mapúa University
Mapúa University

Electronics And Communications Engineering

883612800-1041379200