Director Of Customer Support@ Hornet
San Francisco, California, United States
Gerry Monaghan
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FlashIntel GPTGerry Monaghan is an experienced Director of Customer Support with over 25 years of work experience. He has a strong background in customer service, management, strategic planning, and customer relationship management. Based in San Francisco, California, Gerry has worked in both private industry and government agencies. He is skilled in team building, negotiation, customer support, customer satisfaction, and strategic partnerships. Gerry has held various positions, including Director of Customer Support at Hornet and Customs and Immigration Officer. He also has experience as an Indirect Taxation Manager and Technical Officer at HM Customs & Excise.
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About
Experienced Director of Customer Support with a demonstrated history of working in the tech industry, specifically, social network apps. Varied career, with a strong emphasis on Customer Support, working in both private industry and government agency. Strong support professional skilled in Team Building, Negotiation, Customer Support, Customer Relationship Management (CRM), Customer Satisfaction, and Strategic Partnerships.
Work Experience
Director Of Customer Support
Software Development
Gerry Monaghan's Professional Milestones
- Customs And Immigration Officer (2009-03-01~2013-12-01): Implementing effective customs and immigration strategies to ensure compliance and minimize legal costs.
- Indirect Taxation Manager (2006-03-01~2009-03-01): Improving efficiency and accuracy during tax credits, resulting in higher accuracy and reduced tax liabilities.
Skill
Customer Service
Management
Strategic Planning
Customer Relationship Management
Leadership
Team Building
Business Process Improvement
Strategic Partnerships
Product Management
Online Marketing
Customer Support
Customer Satisfaction
Negotiation
Online Moderation
Written Communication
Community Management
Team Management
Certification
Colleagues
Christof Wittig
founder and ceo at hornet
Fatima ROUINA
Director Of Sales France & Europe
Robi Dafit
content manager and customer support advisor at hornet
Art
Vice President, Brand Partnerships
Gerard
Director Of Operations Customer Support
Other Named Gerry Monaghan
Frequently asked questions
We found 6 Gerry Monaghan's email addresses
We found 1 Gerry Monaghan's phone numbers
Gerry Monaghan's social media include: Linkedin,
Gerry Monaghan works for Hornet
Gerry Monaghan's role in Hornet is Director Of Customer Support
Gerry Monaghan works in the industry of Software Development
Gerry Monaghan's colleagues are Christof Wittig,Fatima ROUINA,Robi Dafit
Gerry Monaghan's latest job experience is Director Of Customer Support at Hornet
