Gerry Santos

A BS Criminology graduate of Philippine College of Criminology in 1980, he started his career in banking at Family Bank & Trust company ( now BPI Family Savings Bank) in April 1980 as Credit Investigator. His outstanding dedication and passion in the field of Credit Management led him to join CITIBANK NA in July 1982 where he pioneered the bank’s consumer credit investigation function. His extensive “on-the job“ experiences while performing his functional responsibilities from a simple rank of Credit Investigator to a Universal Collection Officer in Citibank in the ‘90’s has proven his worth as a “Credit Person”. Consequently achieving greater heights in Risk Management , he was elevated to the position of Country Fraud Manager of Citibank Philippines and Guam in 2000. He was later on assigned as Senior Investigator at Citibank’s mother company – Citigroup, under the Citigroup Security Investigative Services (CSIS). He took further role as Citibank Savings Bank’s Head of Fraud Risk Management and Business Unit Compliance Officer in 2006.Given his extensive experience in the pursuit of financial crime case investigations, he developed training presentations for the business. Gerry’s compilation of actual cases handled, disaster and risk analysis, proved to be more effective than a theoretical approach. Gerry rolled-out the Fraud Awareness Sessions across all branches and business segment of the bank. . Mr. Santos retired in 2008 after a banking career that spans 28 years. His advocacy to share his earned knowledge and skills in Risk Management encouraged him to join Standard Chartered Bank in August of 2010 as Fraud Control Head. He is now a free-lance training consultant in the field of Compliance & Corporate Governance and , Fraud and Operational Risk Management.