Ghazal Moore

Career values I live by: Don't do something you can't get excited about. Luck is the result of hard work. Be proactive. Don't underestimate the importance of recruiting top talent and building high performing teams. Use the right tool for the job. And most importantly, just have a good attitude. Entrepreneurial, analytic, results-oriented, and empathetic leader seeking a role with a high-growth B2B SaaS company to make a positive impact to operations, retention, growth, and culture of Customer Success (CS). I have worked in a large, established company and two high-growth start-up organizations in the journey of validating new capabilities, growing those businesses, and scaling them for growth. I was recruited to build CS from the ground up and scale it for a high-growth, successful software start-up. Most recently recruited to grow a residential real-estate development company, utilizing transferable business skills while nurturing a personal passion. I have a proven record for building strong team culture, being a trusted advisor, utilizing strong program management skills, and bringing an analytic mindset with a passion for solving problems to make customers successful. I have in-depth collaborative decision-making methodology experience, including C-level consensus building, prioritization and resource optimization. My experience includes extensive cross-functional collaboration, multi-industry, and multi-disciplinary experience in public and private sector (Civ, Intel, DoD, S&L), and Fortune 500 companies.