Gilda Hufana
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Gilda Hufana is a highly dedicated and hardworking IT Analyst with 18.1 years of experience. She is currently studying Green Belt in Lean Six Sigma and has excellent customer service and communication skills. Gilda has a high level of IT expertise and is cool under pressure. She thrives in a busy and exciting environment and is eager to enhance and develop her IT skills. Gilda has worked in various roles, including IT Analyst at Tata Consultancy Services, Global Service Desk at Unisys, Helpdesk Analyst at Afni, Inc., and SEO Specialist at TravelPapa.
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About
A highly dedicated, hardworking and flexible IT Analyst continously studying Green Belt in Lean Six Sigma. Possesses excellent customer service and communication skills and the ability to develop and maintain positive internal and external relationships. Has high level of IT expertise. Cool and calm under pressure. Enjoys working in a busy, exciting environment. Been sent by the company overseas to enhance and develop IT skills.
Work Experience
IT Analyst
IT Services and IT Consulting
Gilda Hufana's Professional Milestones
- Helpdesk Analyst (2014-10-01~2015-01-01): Provided exceptional technical support, optimizing team productivity and customer satisfaction.
- It Helpdesk Technician (2010-02-01~2014-10-01): Provided exceptional technical support to resolve customer issues and improve overall user satisfaction.
Skill
Sap
Troubleshooting
Active Directory
Itil
Seo
Management
Security
Windows 7
Windows Server
Citrix
Analysis
Incident Management
Web Analytics
Lotus Notes
Certification
Colleagues
Kaushik Gurav
cx consultant | enterprise transformation | salesforce | manufacturing | product owner | business analyst
Rahul Prachi
Business Owner
Teja homes Realtor
Business Owner
Swamydoss K
IoT Business owner - India Projects at Tata Consultancy Services
So So
Business Owner
Other Named Gilda Hufana
Frequently asked questions
We found 1 Gilda Hufana's email addresses
We found 1 Gilda Hufana's phone numbers
Gilda Hufana's social media include: Linkedin,
Gilda Hufana works for Tata Consultancy Services
Gilda Hufana's role in Tata Consultancy Services is IT Analyst
Gilda Hufana works in the industry of IT Services and IT Consulting
Gilda Hufana's colleagues are Kaushik Gurav,Rahul Prachi,Teja homes Realtor
Gilda Hufana's latest job experience is IT Analyst at Tata Consultancy Services