Gillian Vince FLPI TAP

I am a Manager with a proven track-record of successful team leadership, motivation and management. With excellent communication and interpersonal skills, I am confident in dealing with staff at all levels and have a reputation for being positive, adaptable, tactful, calm and approachable with a ready sense of humour. I have strong organisational and planning skills and am adept at initiating, documenting and reviewing administrative policies and procedures leading to service improvements. I am creative and solutions-orientated in dealing with daily challenges that require prioritising. I am familiar with working in an environment where service delivery to a high standard of customer satisfaction is vital. I enthusiastically embrace opportunities to continue my professional development and enjoy learning new skills.