Gina Monson
Incident Management Analyst@ Capita
Dallas, Texas, United States
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Gina Monson is an experienced Incident Management Analyst with 25.7 years of work experience. She has a strong skill set in ITIL, IT service management, and quality center. Currently based in Peterborough, United Kingdom, Gina works at Capita Case and record solutions. She has previously worked at Capita in London and Computer Scene Ltd in Suffolk, Virginia. Gina's expertise lies in managing incidents and ensuring smooth operations in the IT industry.
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Emails and Phone Numbers

@capitacaseandrecordsolutions.co.uk
@yahoo.co.uk
@capita.co.uk
+1 207654****
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About

Incident Management Analyst at Capita Case and record solutions

Work Experience

65 Gresham Street, London, England, EC2V 7NQ, GB

IT Services and IT Consulting

25046
Phone
+44 9492603000
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Gina Monson's Professional Milestones

  • Support Manager (1998-01-01~2004-01-01): Implemented efficient support systems to improve customer satisfaction and resolve customer issues promptly.
  • Incident Management Analyst (2013-01-01~): Assessed and resolved complex incident incidents, providing guidance to clients.