Glady Alfebro
knowledge management | growth hacker@ PT XL Axiata Tbk
West Java, Indonesia
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Glady Alfebro is a highly skilled professional with 10.6 years of experience in troubleshooting, device troubleshooting, and analysis. Based in Indonesia, she has a strong customer service background and is proficient in various software such as PowerPoint, Microsoft Office, and Oracle SQL Developer. Glady has worked at PT. XL Axiata Tbk in various roles, including Knowledge Management | Growth Hacker, IT Service Desk, and Service Quality Control Officer. She is adaptable and has a fast-paced work environment.
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Emails and Phone Numbers

@xl.co.id
@xl.co.id
@xlaxiata.co.id
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About

A strong Customer Service background with Knowledge Management and Growth Hacking skills. Able to adapt with fast-pace work.

Work Experience

XL Axiata Tower Jl. H.R. Rasuna Said X5 Kav. 11 - 12, Jakarta, DKI Jakarta, 12950, ID

Telecommunications

2826

Glady Alfebro's Professional Milestones

  • It Service Desk (2016-07-01~2019-01-01): Provided exceptional technical support, resolving customer issues promptly and ensuring customer satisfaction.
  • knowledge management | growth hacker (2019-01-01~): Implementing automated knowledge management strategies to optimize business performance and increase overall efficiency.
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Education

Universitas Bina Sarana Informatika
Universitas Bina Sarana Informatika

Bachelors,

Computer Systems

2009-2012