Project Manager - Network Operations@ Verizon
Justin, Texas, United States
Gladys Williams, PMP, MBA
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The University of Dallas
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FlashIntel GPTGladys Williams, PMP, MBA is a highly experienced Transformation Leader with 20 years of data center and networking cloud experience. She has a strong technical background and a track record of driving analytical insights directly impacting loyalty and brand. Gladys has successfully orchestrated end-to-end life-cycle management for complex data center technologies. She is skilled in project management, telecommunications, vendor management, and business analysis. Based in Keller, Texas, Gladys has worked at Verizon in various roles, including Project Manager, Supervisor Network Operations, and Senior Analyst. She is known for her proactive NOC outage management and ability to lead large teams to provide exceptional customer service experience and retention.
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About
20+ years of data center and networking cloud experience. Sharp, results-oriented Transformation Leader with a solid strong technical background and complex cross-functional experience. A leadership role, that is forward-thinking, collaborative, and able to drive analytical insights directly impacting loyalty and brand. Orchestrated end-to-end life-cycle management for complex data center technologies including various operating systems, servers, and networking from multiple vendors. Data migration. Proactive NOC outage management and experience leading large teams (Tier 1 and Tier 2) to provide exceptional customer service experience and retention.
...See MoreWork Experience
Project Manager - Network Operations
Supervisor Network Operations
Senior Analyst - Business Operations Support
IT Services and IT Consulting
Gladys Williams, PMP, MBA's Professional Milestones
- Supervisor Network Operations (2011-03-01~2012-07-01): Optimized network performance through strategic configuration, enhancing resource allocation and enhancing overall operational efficiency.
- Project Manager - Network Operations (2012-05-01~): Successfully executed network operations, optimizing efficiency and ensuring seamless network connectivity.
Education
Project Management
Skill
Project Management
Telecommunications
Vendor Management
Management
Business Analysis
Team Leadership
Troubleshooting
Analysis
Program Management
Networking
Visio
Process Improvement
Six Sigma
Project Planning
Pmp
Requirements Analysis
Budgets
Call Centers
Sdlc
Team Building
Change Management
Software Documentation
Itil
Training
Leadership
Resource Management
Voip
Business Process Improvement
Operations Management
Start Ups
Erp
Business Process
T1
Ethernet
Management Consulting
Requirements Gathering
Risk Management
Analytical Skills
Integration
Microsoft Office
Strategic Planning
Customer Service
Wide Area Network
Software Development
Internet Protocol Suite
Microsoft Excel
Sharepoint Server
Pl/sql
Cross Functional Team Leadership
Data Analysis
Certification
Colleagues
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Frequently asked questions
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Gladys Williams, PMP, MBA's social media include: Linkedin,
Gladys Williams, PMP, MBA works for Verizon
Gladys Williams, PMP, MBA's role in Verizon is Project Manager - Network Operations
Gladys Williams, PMP, MBA works in the industry of IT Services and IT Consulting
Gladys Williams, PMP, MBA's colleagues are ShreeHarsha. S. M,Diana Moran,James Pickett
Gladys Williams, PMP, MBA's latest job experience is Project Manager - Network Operations at Verizon
Gladys Williams, PMP, MBA's latest education in The University of Dallas
