Process Associate@ iQor
Cavite, Calabarzon, Philippines
Glemerie Ecal
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Technological University of the Philippines
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FlashIntel GPTGlemerie Ecal is an experienced Senior Operations Representative with 16.2 years of work experience in the outsourcing/offshoring industry. She is skilled in event planning, Microsoft Excel, customer service, Microsoft Word, and technical support. Glemerie has worked at iQor, Genpact, Convergys, and iQor, gaining expertise in business intelligence analysis, process associate, and customer service. She has also worked as a project manager and a technical support specialist. Glemerie holds a Bachelor of Science degree in Nursing from Colegio de Sta Monica. She is based in the Philippines.
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About
Experienced Senior Operations Representative with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Event Planning, Microsoft Excel, Customer Service, Microsoft Word, and Technical Support. Strong support professional with a Bachelor of Science - BS focused in Nursing from Colegio de Sta Monica.
Work Experience
Process Associate
Business Intelligence Analyst 1
Outsourcing and Offshoring Consulting
Glemerie Ecal's Professional Milestones
- Cashier (2007-08-01~2008-02-01): Efficiently delivered cash transactions and maintained tight financial control systems.
- Telemarketer (2009-06-01~2010-07-01): Maximized customer satisfaction and increased sales through effective communication strategies and effective communication strategies.
Education
Computer Science
2004-2005Skill
Customer Service
Customer Satisfaction
Microsoft Powerpoint
Project Management
Microsoft Excel
Microsoft Word
Event Planning
Public Relations
Technical Support
Certification
Colleagues
Other Named Glemerie Ecal
Frequently asked questions
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Glemerie Ecal's social media include: Linkedin,
Glemerie Ecal works for iQor
Glemerie Ecal's role in iQor is Process Associate
Glemerie Ecal works in the industry of Outsourcing and Offshoring Consulting
Glemerie Ecal's colleagues are Thomas Key,Michelle Anderson,Vion Eubanks
Glemerie Ecal's latest job experience is Process Associate at iQor
Glemerie Ecal's latest education in Technological University of the Philippines
