Glenford Roach, ITIL
Westwood College - Denver North
Tell me more about Glenford Roach, ITIL?
Glenford Roach, ITIL, is a professional IT Analyst with 15.7 years of experience in IT service desk/help desk management. He has a strong background in customer service, technical support, troubleshooting, and training. Glenford is ITIL certified and has expertise in software documentation, process improvement, and vendor management. He is skilled in Microsoft Office and has experience in team building and project coordination. Glenford is seeking opportunities to utilize his technical and management skills to make an immediate impact within an organization.
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Emails and Phone Numbers
About
Professional IT Analyst with ITIL Service Desk/Help Desk Management experience. Looking to utilize my technical and management skills to make an immediate impact within an organization. I have a proven track record on developing and improving environments with the goal of CUSTOMER SATISFACTION.
Work Experience
it specialist at carlisle construction materials
Office Support Specialist
Wholesale Building Materials
Glenford Roach, ITIL's Professional Milestones
- It Project COOrdinator (2013-06-01~2016-01-01): Successfully managed multiple IT projects, meeting all deadlines and exceeding client expectations.
- Marketing Development (2018-11-01~2019-09-01): Achieving record-breaking sales and market share through strategic marketing initiatives and strong customer partnerships.
Education
Computer Science,
Associates
2003-2005Skill
Customer Service
Visio
Technical Support
Troubleshooting
Training
Itil Certified
Information Technology
Software Documentation
Process Improvement
Vendor Management
Microsoft Office
Leadership
Team Building
Help Desk Support
Networking
Project Management
Active Directory
Citrix
Outlook
Management
It Management
Project Coordination
Lotus Notes
Employee Training
Active Directory Experience
Network Connectivity
Computer Hardware Installation
Floor Plans
Team Leadership
System Center Configuration Manager
Google Analytics
Servicenow
Customer Relationship Management
Sales
Account Management
Itil
Android
Sharepoint
Typing
Smartphones
Product Knowledge
Incident Management
Critical Thinking
Skype
Knowledge Base
Microsoft Word
Information System
Team Management
Service Desk
Service Level Agreements
Comptia Network+
Certification
Colleagues
Dawn Kirchner-King
Senior Vice President | Chief Information Officer
Ty Sexton
General production operator | Graphic design freelancer | Social Media Manager | Brand Manager | Content Creator
Kim Rosillo
vice president finance at carlisle construction materials
Bill Brengel
Vice President | General Manager
Jason Norfleet MBA
Vice President Of Operations | Carlisle Weatherproofing Technologies
Other Named Glenford Roach, ITIL
Frequently asked questions
We found 2 Glenford Roach, ITIL's email addresses
We found 1 Glenford Roach, ITIL's phone numbers
Glenford Roach, ITIL's social media include: Linkedin,
Glenford Roach, ITIL works for Carlisle Construction Materials
Glenford Roach, ITIL's role in Carlisle Construction Materials is it specialist at carlisle construction materials
Glenford Roach, ITIL works in the industry of Wholesale Building Materials
Glenford Roach, ITIL's colleagues are Dawn Kirchner-King,Ty Sexton,Kim Rosillo
Glenford Roach, ITIL's latest job experience is it specialist at carlisle construction materials at Carlisle Construction Materials
Glenford Roach, ITIL's latest education in Westwood College - Denver North