Glenith Paletta
Pontificia Universidad Católica Madre y Maestra
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Glenith Paletta is a highly experienced Computer Science Engineer with over 23 years of work experience. He has a strong technical background and a solid technical background, specializing in ITIL, outsourcing, and service delivery. Based in Zurich, Switzerland, Glenith is a certified ITIL manager with a solid technical background. He has successfully managed complex operational improvements and strategic programs. Glenith is known for his stakeholder management skills, proactive approach, and commitment to results. He enjoys working in complex programs with geographic and cultural diversity, helping teams effectively and efficiently.
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About
I am a Computer Science Engineer, experienced international Programme Manager and certified ITIL manager with a solid technical background and more than 17 years’ work experience, able to drive change through building strong interpersonal and relationship skills in a multicultural and multilingual environment; with experience in managing and driving complex operational improvements and strategic programmes. Good stakeholder management skills, open to new challenges, proactive, organized, reliable, flexible, structured, efficient, committed and focused on results. Enjoy working in complex programmes with geographic and cultural diversity, helping the teams to work effectively and efficiently.
...See MoreWork Experience
principal enterprise service manager at amazon web services professional services
IT Services and IT Consulting
Glenith Paletta's Professional Milestones
- principal enterprise service manager at amazon web services professional services (2019-01-01~2022-10-01): Implementing efficient system upgrades and maximizing efficiency for seamless enterprise experience at Amazon Web Service Professional Services.
- Linux & Solaris System Engineer (2000-06-01~2005-08-01): Driving the development and implementation of cutting-edge Linux and Solaris systems, revolutionizing the design and implementation processes
Education
Computer Information Systems Engineer
1994-1999Skill
Itil
Outsourcing
It Service Management
Service Delivery
Telecommunications
Business Process Improvement
Managed Services
Service Management
Business Transformation
Management
Data Center
Team Management
Project Delivery
Project Management
Strategy
Program Management
Sla
Project Portfolio Management
Pmo
It Strategy
Incident Management
Pre Sales
Solution Architecture
Vendor Management
It Outsourcing
Prince2
Change Management
Infrastructure
Stakeholder Management
It Management
Transition Management
Governance
Business Analysis
Business Process
It Operations
Process Management
Offshoring
Disaster Recovery
Team Leadership
Resource Management
Management Consulting
It Transformation
International Project Management
Operations Management
Business Continuity
Process Improvement
Ict
Wan
Cross Functional Team Leadership
Project Planning
Certification
Colleagues
Other Named Glenith Paletta
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Glenith Paletta works for Amazon Web Services (AWS)
Glenith Paletta's role in Amazon Web Services (AWS) is principal enterprise service manager at amazon web services professional services
Glenith Paletta works in the industry of IT Services and IT Consulting
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Glenith Paletta's latest job experience is principal enterprise service manager at amazon web services professional services at Amazon Web Services (AWS)
Glenith Paletta's latest education in Pontificia Universidad Católica Madre y Maestra