ITSM Lead Consultant@ Wipro
Tracy, California, United States
Glenn Alvarez
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Tennyson High School
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FlashIntel GPTGlenn Alvarez is a highly experienced Information Technology management professional with over 36 years of work experience. He has a strong background in IT service management, integration, service delivery, technical support, and operating systems. Based in the United States, Glenn has worked for renowned technology organizations such as Accenture and Hewlett Packard. He has a proven track record of resolving IT operations, Unix environments, and desktop support, and has a demonstrated talent for analyzing problems and developing business requirements. Glenn is a strong team builder and facilitator, fostering a positive atmosphere for talented professionals to achieve maximum productivity.
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A solutions oriented accomplished Information Technology management professional with extensive experience in Data Center Operations within world-class technology organizations such as Accenture and Hewlett Packard. Over 15 years experience in resolving issues related to IT Operations, Unix environments, and desktop support, including 12 years of high-level customer facing experience in project managing mission-critical environments. Possess a demonstrated talent for analyzing problems, developing business requirements and implementing innovative solutions. Strong team builder and facilitator; fosters an atmosphere that encourages talented professionals to apply skill sets to achieve maximum productivity. Specialties: IT Operations in Unix & Windows SAP Basis Programming ITIL® Process Design C+ Programming HP UNIX
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ITSM Lead Consultant
IT Services and IT Consulting
Glenn Alvarez's Professional Milestones
- Account Support Consultant (1993-01-01~2003-01-01): Building strong client relationships through meticulous troubleshooting, resolving customer issues and implementing efficient account processes.
- Lead Consultant (2012-06-01~): Delivered exceptional solutions, driving client satisfaction and expanding clients' portfolio.
Education
Skill
It Service Management
Integration
Service Delivery
Technical Support
Operating Systems
Cisco Technologies
Itil
Data Center
It Management
Cloud Computing
Vendor Management
It Operations
Management
Program Management
Information Technology
Project Management
Certification
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Glenn Alvarez works for Wipro
Glenn Alvarez's role in Wipro is ITSM Lead Consultant
Glenn Alvarez works in the industry of IT Services and IT Consulting
Glenn Alvarez's colleagues are kashyap Sikligar,Khan Anwarul Hashmat,Yellamani Rajesh
Glenn Alvarez's latest job experience is ITSM Lead Consultant at Wipro
Glenn Alvarez's latest education in Tennyson High School
