Glenn Baird

I am a retail professional with many years of multi-unit management experience. Most recently I spent 25 years at 7-Eleven as a Field Consultant/Area Leader, which is essentially a District Manager. This role revolved around supporting groups of corporate managers and/or independent franchise owners in making their stores as profitable as possible. In this role I was essentially a liaison between the store and the Store Support Center and responsible for all areas of store operations to include adherence to governmental regulations and company policies, people development, store merchandising, product replenishment, implementing new policies and procedures, and execution of company sales plans. Most importantly I had full P&L accountability for all stores in my area. The role required extensive collaboration with other people. I would gather data from various sources to create and administer presentations for each of my store operators in an attempt to influence them on areas such as product assortment, cleanliness, and overall store infrastructure, all while working towards achieving profitable sales growth and long term company objectives. Convenience stores are a dynamic environment, with ever-changing priorities and urgent tasks causing me to adjust priorities frequently. This role also required supporting the operators with tasks such as Human Resources management, Asset Protection activities, Facilities Maintenance, IT administration, and Accounting assistance. No two days were ever the same. Over the course of my career I would estimate that I had close to 150 stores in my area at some point in time. This gave me experience in all kinds of environments and gave me the opportunity to collaborate with many different people. Each store was different, and my job was to determine what would succeed in each particular location and work with the staff to ensure we had maximized on all opportunities. Prior to working with 7-Eleven I worked for Hechinger Company, which was a big box retail chain, similar to Lowe's or Home Depot. I began there in High School and quickly advanced up through the ranks of managing several departments. When I left there I was the Customer Service Manager, responsible for all HR related activities at my store for our staff of 250 and managing all front end operations. I have an Associates degree in Administration of Criminal Justice, and would relish the opportunity to blend my education and my work expertise into a rewarding career helping others.