Glenn Forster

Glenn is a Senior Service Delivery Manager with over twenty plus years’ experience with substantial core competencies, particularly in (IMS) Infrastructure Managed Services, (AMS) Application Managed Services, Service Delivery and Operations Management roles. Throughout Glenn’s career he has delivered many successful outcomes and built strong client relationships in the process. Glenn has proven ability to deliver Service Solutions that meet business outcomes, such as End User Computing, Service and Application Management. His knowledge and understanding of the IT Industry, with over 15 years’ experience in (ITIL) processes has provided him the necessary tools to deliver a quality and cost effective outcomes. Glenn’s financial acumen in managing his budget, combined with his financial forecasting expertise, allows Glenn to be a pivotal Service Delivery Manager who is capable to lead and implement services across the business as a whole, as well as partnering with third-party providers to deliver a consistent outcome. KEY SKILLS People Leader; Stakeholder Management; Financial Management; Service Management; Analytical INDUSTRY EXPERIENCE Finance; Utilities; Retail; Education; Government; Gaming industry