Glenn Smith
Hinds Community College
Tell me more about Glenn Smith?
Glenn Smith is a highly experienced professional with over 20 years of work experience in various fields such as customer service, workforce planning, information technology, cybersecurity, and imaging. He has a strong background in sales and customer service, and has a passion for making a positive impact in the education industry. Glenn has a proven track record of success, having worked in both the education and technology sectors, gaining valuable skills and knowledge. He is currently the IT Director at Brentwood Behavioral Healthcare, where he focuses on meeting healthcare needs. Glenn is dedicated to inspiring his two step-children to better themselves and is currently pursuing a degree in Information Technology.
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About
After many years in sales and customer service, I decided it was time to make a change. It's not that I did not enjoy the career that I had. I felt something was missing. You see, I did not finish college earlier on. I allowed things to get in the way. I had a mother who had developed Multiple Sclerosis when I was only 15. I felt it was my duty to look after her, and so my education took a backseat to her needs. While working in the education industry, day after day, I saw the dreams and aspirations of so many. I began to wonder if I had what it took to go back to school. I had always had an interest in computers from early on. It went all the way back to the original TRS-80 that my friend, John, had. We used to spend afternoons playing around on it. Zork was a favorite of ours. I decided it was time to return and seek an education in Information Technology. I entered into Hinds Community College's Information Systems Technology. I decided to double down on two associates degrees: one in Networking and the other in Cyber Security. I felt it was important to major in both since they kind of go hand in hand. I knew this would be the best strategy for me when I continue my education toward my Bachelors. Since classes started, I have managed to maintain a GPA between 3.250 and 3.769 and serve as a Deans Scholar. I look forward to my bright future in the IT field. I spend my spare time inspiring my two step-children to better themselves. My wife and I currently have four dogs that we try to handle best that we can. One of them is a rescue that we saved from being euthanized at a shelter in Houston, TX. I guess you could say we have quite the blended family. When I am not busy with them, I can most likely be found binge-watching on Netflix or Amazon Prime.
...See MoreWork Experience
IT Director | Specializing In Meeting Healthcare Needs
Mental Health Care
Glenn Smith's Professional Milestones
- Senior Technical Specialist (2019-01-01~): Streamlined technical processes, improving efficiency and ensuring compliance with industry standards.
- Credit Analyst (2004-10-01~): Providing critical insights to optimize credit review processes and improve credit rating accuracy.
Education
Telecommunications,
Computer And Information Systems,
Computer Systems,
Associates,
Computer And Information Systems Security/information Assurance,
Computer Systems Networking And Telecommunications
2017-2019Skill
Customer Service
Workforce Planning
Information Technology
Cybersecurity
Imaging
Data Analysis
Data Entry
Quality Control
Scheduling
Documentation
Technical Support
Troubleshooting
Computer Hardware Troubleshooting
Web Design
Security
System Administration
Computer Repair
Software Installation
Virtual Private Network
Sales
Product Marketing
Fax
Microsoft Office
Microsoft Word
Microsoft Powerpoint
Microsoft Excel
Microsoft Access
Windows
Windows Server
Html
Computer Hardware
Active Directory
Databases
Problem Solving
Training
Supervisory Skills
Telephone Skills
Workforce Analytics
Communication Sklls
Product Training
Ivr
Loan Servicing
Network Troubleshooting
Remote Troubleshooting
Software Troubleshooting
Internet Troubleshooting
Cisco Vpn
Call Center Architecture
Networking
Certification
Colleagues
Natalie L. Henderson
Assistant Director Of Admissions
Alison Land
chief executive officer - brentwood behavioral health
Roselyn Leng-Wooten
director of business development at brentwood behavioral healthcare
Shequita Jackson
Case Manager
Mark Cook
Director Human Resources
Other Named Glenn Smith
Frequently asked questions
We found 2 Glenn Smith's email addresses
We found 2 Glenn Smith's phone numbers
Glenn Smith works for Brentwood Behavioral Healthcare
Glenn Smith's role in Brentwood Behavioral Healthcare is IT Director | Specializing In Meeting Healthcare Needs
Glenn Smith works in the industry of Mental Health Care
Glenn Smith's colleagues are Natalie L. Henderson,Alison Land,Roselyn Leng-Wooten
Glenn Smith's latest job experience is IT Director | Specializing In Meeting Healthcare Needs at Brentwood Behavioral Healthcare
Glenn Smith's latest education in Hinds Community College